Ticketing bugs
There are two main problems I am facing with this system as of now:
1.- I am trying to use the pinging a role option. The role has "let anyone ping" off. I already gave Ayako the permission to ping all roles, and she has admin anyways. Also gave the permission to the general bots' role in both the roles and the category itself. Despite all that, the role only gets the format but not the notification.
2.- Ghost tickets: One cannot create more than one ticket from one, but can create one ticket from each ticker. So I have two MD type tickers and when you make one of both at the same time, the second one becomes faulty. That ticket won't receive or send any message and no matter which ticket the user leaves, the first one will be marked as left and let the second one continue to not work. In the MD, the second ticket will not have its message unpinned. Buttons in both tickets work normally though.
15 Replies
:Qwave: hiya
1. :cat_alert: my mistake, i found and fixed that error (will be deployed when we fix the rest)
2. I assume with MD type you mean DM (direct message) type tickets?
that indeed does sound like a problem, would you be so kind and show me exactly how you encounter this?
@LAUC0603 ping cuz i forgot to reply :Kawaii:
1.- Perfect, I thought it was a matter of permissions.
2.- Yes, sorry I confused the Spanish contraction (Mensaje Directo)
Would you like a video or a sort of written instructions?
whatever is easier for you to do, so probably video
Ok, as soon as I finish my class I'll send it
no worries, thank you so much
Issue created: https://github.com/AyakoBot/Ayako-v2/issues/400
Failed to add issue to project.
200 OK
{"errors":[{"type":"INSUFFICIENT_SCOPES","locations":[{"line":3,"column":6}],"message":"Your token has not been granted the required scopes to execute this query. The 'addProjectV2ItemById' field requires one of the following scopes: ['project'], but your token has only been granted the: ['repo', 'write:packages'] scopes. Please modify your token's scopes at: https://github.com/settings/tokens."},{"type":"INSUFFICIENT_SCOPES","locations":[{"line":8,"column":10}],"message":"Your token has not been granted the required scopes to execute this query. The 'id' field requires one of the following scopes: ['read:project'], but your token has only been granted the: ['repo', 'write:packages'] scopes. Please modify your token's scopes at: https://github.com/settings/tokens."}]}
:AMGWagnwChinoWoah:
I created two new tickers for the video
Only configured the most necessary for each one.
The bug stays the same
Ahh I see. Yes it shouldn't allow you to create a second ticket at all
Thank you for letting me know!
Thanks for hearing me
Like 80% of my server depends on Ayako so I always end up finding this kind of things :AMVibe:
Also thanks again for the ping subject from earlier
:happyparty: both issues should now be fixed
thanks for relying on ayako so much ! it means a lot :AMayakoLove:
May I reuse this channel for asking an unrelated question (not another bug) or should open a new one?
it would be really good if you open new tickets for every question. We use a search engine bot that puts questions and answers on google to find for others
good to know, I was about to ask if doing so for any other future question/problem