Ticketing bugs

There are two main problems I am facing with this system as of now: 1.- I am trying to use the pinging a role option. The role has "let anyone ping" off. I already gave Ayako the permission to ping all roles, and she has admin anyways. Also gave the permission to the general bots' role in both the roles and the category itself. Despite all that, the role only gets the format but not the notification. 2.- Ghost tickets: One cannot create more than one ticket from one, but can create one ticket from each ticker. So I have two MD type tickers and when you make one of both at the same time, the second one becomes faulty. That ticket won't receive or send any message and no matter which ticket the user leaves, the first one will be marked as left and let the second one continue to not work. In the MD, the second ticket will not have its message unpinned. Buttons in both tickets work normally though.
12 Replies
Lolo
Lolo2w ago
:Qwave: hiya 1. :cat_alert: my mistake, i found and fixed that error (will be deployed when we fix the rest) 2. I assume with MD type you mean DM (direct message) type tickets? that indeed does sound like a problem, would you be so kind and show me exactly how you encounter this? @LAUC0603 ping cuz i forgot to reply :Kawaii:
LAUC0603
LAUC0603OP2w ago
1.- Perfect, I thought it was a matter of permissions. 2.- Yes, sorry I confused the Spanish contraction (Mensaje Directo) Would you like a video or a sort of written instructions?
Lolo
Lolo2w ago
whatever is easier for you to do, so probably video
LAUC0603
LAUC0603OP2w ago
Ok, as soon as I finish my class I'll send it
Lolo
Lolo2w ago
no worries, thank you so much
Dev Bot
Dev Bot2w ago
Issue created: https://github.com/AyakoBot/Ayako-v2/issues/400 Failed to add issue to project. 200 OK {"errors":[{"type":"INSUFFICIENT_SCOPES","locations":[{"line":3,"column":6}],"message":"Your token has not been granted the required scopes to execute this query. The 'addProjectV2ItemById' field requires one of the following scopes: ['project'], but your token has only been granted the: ['repo', 'write:packages'] scopes. Please modify your token's scopes at: https://github.com/settings/tokens."},{"type":"INSUFFICIENT_SCOPES","locations":[{"line":8,"column":10}],"message":"Your token has not been granted the required scopes to execute this query. The 'id' field requires one of the following scopes: ['read:project'], but your token has only been granted the: ['repo', 'write:packages'] scopes. Please modify your token's scopes at: https://github.com/settings/tokens."}]}
Lolo
Lolo2w ago
:AMGWagnwChinoWoah:
LAUC0603
LAUC0603OP2w ago
I created two new tickers for the video Only configured the most necessary for each one. The bug stays the same
LAUC0603
LAUC0603OP2w ago
Lolo
Lolo2w ago
Ahh I see. Yes it shouldn't allow you to create a second ticket at all Thank you for letting me know!
LAUC0603
LAUC0603OP2w ago
Thanks for hearing me Like 80% of my server depends on Ayako so I always end up finding this kind of things :AMVibe: Also thanks again for the ping subject from earlier
Lolo
Lolo2w ago
:happyparty: both issues should now be fixed thanks for relying on ayako so much ! it means a lot :AMayakoLove:

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