Members not gaining XP

Hi I set up the bot a couple days ago. It was set to only count messages from a channel called #levels, but this has since been fixed. I sent a few messages myself since fixing this but it doesn't show anyone has any XP
Solution:
its fixed now
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21 Replies
EasyThreads
EasyThreadsβ€’2mo ago
:NighthawkInteractionError: BEFORE YOU ASK FOR SUPPORT :NighthawkInteractionError: 1️⃣ β€’ Use the panel in #πŸ†˜-instant-support to check if your problem is a common issue! Use the documentation and it's detailed guides to help you setup Lurkr! 2️⃣ β€’ Use the commands /config check and /config troubleshoot to get a better idea what issue you're having! ❓ β€’ Still stuck? Ask your question in as much detail as possible to help other people understand what your problem is and help you fix it quickly! ❗‒ This server uses Answer Overflow to index content on the web. By posting in this channel your messages will be indexed on the web to help others find answers.
γƒžγƒ¬γƒΌγƒ πŸ‰
Bot is online and seems to have all the relevant perms, from what I can see
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CmdData
CmdDataβ€’2mo ago
You've set the leveling channels to Whitelist, which means only the channels you've selected are allowed to gain levels
γƒžγƒ¬γƒΌγƒ πŸ‰
Yes when i tried to use "allow leveling in all channels except..." on the dashboard, it kept jumping back to "only in..."
γƒžγƒ¬γƒΌγƒ πŸ‰
So I added basically all our channels to whitelist
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CmdData
CmdDataβ€’2mo ago
Try selecting the in all channels except and then save it
γƒžγƒ¬γƒΌγƒ πŸ‰
Yep tried again and it just jumps back up
γƒžγƒ¬γƒΌγƒ πŸ‰
That's why I went the other way and just added all channels to whitelist
CmdData
CmdDataβ€’2mo ago
Alright, can you use /config debug option:Leveling Channels
γƒžγƒ¬γƒΌγƒ πŸ‰
Should I give the bot access to all of them, even the ones where it doesn't need to count XP?
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No description
CmdData
CmdDataβ€’2mo ago
No it shouldn't need it then
γƒžγƒ¬γƒΌγƒ πŸ‰
πŸ˜– not sure what i'm doing wrong
Lurkr
Lurkrβ€’2mo ago
bonjourmarlene
<:icon_levelup:1086286977118261318> Level Up! <:icon_levelup:1086286977118261318>
<@319744255927123968> has reached level 1! They now have 118 XP!
γƒžγƒ¬γƒΌγƒ πŸ‰
let me know if I can send you anymore info
CmdData
CmdDataβ€’2mo ago
It should be working, I'll take a look into the bug with the leveling channel option it might be caused by it
γƒžγƒ¬γƒΌγƒ πŸ‰
thank you, as i said, if you need anything, just let me know :)
Almeida
Almeidaβ€’2mo ago
this still saves correctly and is only a visual bug. for now you can refresh the page after clicking save to see the updated state
Solution
Almeida
Almeidaβ€’2mo ago
its fixed now
γƒžγƒ¬γƒΌγƒ πŸ‰
thank you, tit's also working now!
Lurkr
Lurkrβ€’2mo ago
bonjourmarlene
<:icon_levelup:1086286977118261318> Level Up! <:icon_levelup:1086286977118261318>
<@319744255927123968> has reached level 2! They now have 150 XP!

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