Pls help. my pc will freeze to lag and wont work after i open valorant

even i update the game
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51 Replies
Jellybread
JellybreadOP5w ago
@Riot Riviere please help
Saucy
Saucy5w ago
can you provide more details on what happens when you try to launch the game
Jellybread
JellybreadOP5w ago
even i try to take a video iwont work couse my pc will freeze after a 10-20 sec after ill run the game.
Rachel
Rachel5w ago
So your whole pc just freezes ? Try this: Open control pannel -> hardware and sound -> power options -> edit plan settings -> change advanced power settings -> usb settings -> usb selective suspend settings -> disabled
Jellybread
JellybreadOP5w ago
yes ser
Jellybread
JellybreadOP5w ago
Here a sumple
Rachel
Rachel5w ago
Did you do the above steps
Jellybread
JellybreadOP5w ago
@Rachel @Saucywan here Yes
Rachel
Rachel5w ago
:val_HUH:
Jellybread
JellybreadOP5w ago
Its still
Saucy
Saucy5w ago
Does the PC restart automatically if you keep waiting? Also when this happens can you check what happens when you press the caps lock key The caps lock light should turn on and off when pressing it. if it doesn't that means your system has crashed (system not responding)
Jellybread
JellybreadOP5w ago
No i try to wait one hour. Its still not work o i need to force restart the pc
Saucy
Saucy5w ago
Go to C:\Windows
Jellybread
JellybreadOP5w ago
Yeah ser i try that one
Saucy
Saucy5w ago
and see if there's a file named MEMORY
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Jellybread
JellybreadOP5w ago
Want me share my creen?
Saucy
Saucy5w ago
Not needed
Jellybread
JellybreadOP5w ago
I dont have this
Saucy
Saucy5w ago
Can you show a photo just to make sure
Jellybread
JellybreadOP5w ago
No description
Jellybread
JellybreadOP5w ago
No description
Saucy
Saucy5w ago
Ok
Jellybread
JellybreadOP5w ago
No description
Saucy
Saucy5w ago
Check
C:\Windows\Minidump
C:\Windows\Minidump
And send a photo
Jellybread
JellybreadOP5w ago
No description
Saucy
Saucy5w ago
Thanks windows Is this your first time trying to play Valorant? Are other games having issues? Any other weird behavior?
Jellybread
JellybreadOP5w ago
no i played valo yesterday and many times but im still a newbie only in valo ser itryed other game its ok i try project zomboid valhiem albion even league of legends is ok only in valorant
Saucy
Saucy5w ago
Let's try to start with some of the basics win+r, msinfo32, send a photo
Jellybread
JellybreadOP5w ago
No description
Saucy
Saucy5w ago
I go sleep now, try drivers
Jellybread
JellybreadOP5w ago
@tuxedo pleas hhelp
Rachel
Rachel5w ago
Open task manager > performance tab Show ss
Jellybread
JellybreadOP5w ago
No description
Rachel
Rachel5w ago
Gpu tab Show pic
Jellybread
JellybreadOP5w ago
No description
Rachel
Rachel5w ago
Press windows key Type installed apps and open it From there look for AMD software and delete it After that https://www.amd.com/en/support/download/drivers.html go here^ and download Windows driver and install it
Jellybread
JellybreadOP5w ago
I try all i know way i tried uninstall and install it But nothing change
momo
momo5w ago
Whats the problem?
Rachel
Rachel5w ago
Whole pc freezes on launching Val
momo
momo5w ago
No crash no error ? just freez ?
Rachel
Rachel5w ago
@momo here’s the video
momo
momo5w ago
My game was doing the same today i used revo it worked
Jellybread
JellybreadOP5w ago
what revo? @momo what revo?
Jellybread
JellybreadOP5w ago
i tried it already nothing happen
momo
momo5w ago
did you select all everything related to riot games ?
Jellybread
JellybreadOP5w ago
yeah even riot i delete
momo
momo5w ago
Tried repair files ?
Rachel
Rachel5w ago
Can you check event viewer if anything shows up Press windows key Type Event Viewer Then click on Windows logs > Applications Click on the latest “error” and look for the ones that mentions VALORANT

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