Cannot upload / backup photos unless on local network. Viewing / Downloading works on any network
As the subject says, uploading any new asset always fails unless im on the local network of the Ente install.
Viewing / Downloading images works on any network. I think it might have something to do with the minio config, but not sure. Any pointers?
2 Replies
If you're experiencing issues uploading photos to Ente Photos unless you're on the local network, while viewing and downloading work on any network, there are a few troubleshooting steps you can try.
First, ensure you have a stable internet connection by switching between WiFi and mobile data, and if you're using a VPN, try disabling it. Also, check if your firewall or network security settings are blocking Ente. See more details at https://help.ente.io/photos/faq/troubleshooting#upload-issues.
You can also review general upload troubleshooting steps, including checking your storage quota and file compatibility at https://help.ente.io/photos/faq/troubleshooting#photos-not-uploading.
-# If your issue is resolved, feel free to use the /solved command to close this thread. If you'd like to ask me another question use /docsearch
Troubleshooting FAQ | Ente Help
Solutions to common issues with uploading, syncing, and using Ente Photos
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