Twenty•2mo ago

Sync lost with mailbox (O365)

What's up guys. I can't seem to sync any emails from o365 integration. Only the calenders work Any wisdom here?

13 Replies

virtualroyOP•2mo ago

logs to share:

message.txt

virtualroyOP•2mo ago

self hosted instance btw

Huzef•2mo ago

Turn on message folder from labs and mark the folders you want to sync

virtualroyOP•2mo ago

you're fantastic Thanks! ❤️ @NEO After a minute of "importing" it still fails

[Nest] 34  - 10/13/2025, 6:24:04 PM     LOG [MicrosoftHandleErrorService] Error fetching messages
[Nest] 34  - 10/13/2025, 6:24:04 PM     LOG [MicrosoftHandleErrorService] Error: Application is over its MailboxConcurrency limit.
[Nest] 34  - 10/13/2025, 6:24:04 PM   ERROR [MessagingMessagesImportService] Error (undefined) importing messages for workspace b08bd415 and account f10e4d6b: Cannot read properties of undefined (reading 'includes') - undefined

[Nest] 34  - 10/13/2025, 6:24:04 PM     LOG [MicrosoftHandleErrorService] Error fetching messages
[Nest] 34  - 10/13/2025, 6:24:04 PM     LOG [MicrosoftHandleErrorService] Error: Application is over its MailboxConcurrency limit.
[Nest] 34  - 10/13/2025, 6:24:04 PM   ERROR [MessagingMessagesImportService] Error (undefined) importing messages for workspace b08bd415 and account f10e4d6b: Cannot read properties of undefined (reading 'includes') - undefined

virtualroyOP•2mo ago

message.txt

virtualroyOP•2mo ago

I tried it again, and now it's working Appreciated, Thanks NEO! These logs may still be valuable for debugging though `mailboxconcurrency limit´

Huzef•2mo ago

We have an ongoing issue with renewing Microsoft Access tokens It's on high priority list

virtualroyOP•2mo ago

Thanks for the quick communications! 🙏

Huzef•2mo ago

can you share the log where you saw this?

virtualroyOP•2mo ago

it's here

Huzef•2mo ago

my bad, thank you

virtualroyOP•2mo ago

if you need more information, let me know.

Huzef•2mo ago

Will do

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Sync lost with mailbox (O365)

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