S
Supabase7d ago
Jace

Can't add custom domain in project settings

When I try to add a custom domain to my project I get the following error: Failed to create custom domain: failed to create custom hostname: { "result": { "ssl": null }, "success": false, "errors": [ { "code": 1405, "message": "Quota exceeded. If you're already a paid SSL for SaaS customer, please contact your Customer Success Manager for additional provisioning. If you're not yet enrolled, please fill out this form and someone from our sales team will contact you: https://www.cloudflare.com/plans/enterprise/contact/." } ], "messages": [] } I added the CNAME record and only had one other project with a custom domain, is this an issue with my plan or with supabase? I did try removing the other custom domain on my other project and still get the same issue for both projects if I try to add a custom domain.
14 Replies
garyaustin
garyaustin7d ago
@Jace There is a similar issue this morning. https://discord.com/channels/839993398554656828/1427243367678607480 So something may be going wrong. Contact Supabase support. Never seen this before today and interesting it is cloudflare with the error.
Isra
Isra7d ago
I have the same problem, I think there is a general problem with Supabase and Cloudflare
garyaustin
garyaustin7d ago
Is this setting up for first time? Please contact support so they know.
Isra
Isra7d ago
I have like 4 database with custom domains. I´m waiting support respond thank you!
garyaustin
garyaustin7d ago
@Isra Are you saying this is with existing projects that have been working with Custom Domains? I think these two here are brand new. Trying to sort what to say in my own escalation. Also what ticket # if I'm asked?
Isra
Isra7d ago
Yes I already have some project with custom domains. Sure my ticker is ticket id is SU-276553.
Jace
JaceOP7d ago
Thanks, I contacted them last night. This wasn't setting up first time for a custom domain for any project, I had a project with one created already but when I tried to add one to a new project I got the issue I described.
tomaspozo
tomaspozo7d ago
@Isra @Jace please try again, this issue has been resolved, I just tested and was able to add a custom domain to my project
Jace
JaceOP7d ago
Now it lets me, thanks!
Isra
Isra6d ago
Now don´t show me an error but stay showing this message "Validating custom domain and TLS configuration..." and never pass to the next step
tomaspozo
tomaspozo6d ago
@Isra can you share a screenshot of what you see?
Isra
Isra5d ago
Sure here is
No description
tomaspozo
tomaspozo5d ago
Thanks @Isra we've escalated your ticket SU-276553 so the right team can review the issue. Please follow on email.
Isra
Isra5d ago
thanks!

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