erro van9003

Could someone help me, my Valorant is giving error van9003. My motherboard is generic and I can't fix it.
63 Replies
nicolly
nicollyOP4w ago
i am from Brazil and I am using the translator, sorry if there are any mistakes Sorry, what would this be?
Rachel
Rachel4w ago
@nicolly
nicolly
nicollyOP4w ago
hey I still haven't solved the problem I disabled the CSM secure boot and tpm 2.0 are activated, but in secure boot a message appears below saying "not active" i don't know what to do anymore
Rachel
Rachel4w ago
Also you didn’t join that idiot’s server did you? Change secure boot mode to custom Click on restore factory keys
nicolly
nicollyOP4w ago
yes, but they kept asking something completely irrelevant and I left
Rachel
Rachel4w ago
He was trynna scam you
nicolly
nicollyOP4w ago
I'm glad I didn't fall, scared lol I'll turn on the computer and do this
Rachel
Rachel4w ago
Ok
nicolly
nicollyOP4w ago
I'll do it now
nicolly
nicollyOP4w ago
No description
No description
nicolly
nicollyOP4w ago
just to show that everything is ok, only the "not active" doesn't change then I go back to standard mode?
Rachel
Rachel4w ago
Not really needed Once you click do the restore factory keys System mode will change to user (top) Save and exit And secure boot will be enabled
nicolly
nicollyOP4w ago
I did exactly as you said and nothing changed
Rachel
Rachel4w ago
Press windows key + r Type msinfo32 Show ss
nicolly
nicollyOP4w ago
A friend said that if I leave it in custom, it would cause problems on my PC, is that true? okay
Rachel
Rachel4w ago
Nope
nicolly
nicollyOP4w ago
No description
Rachel
Rachel4w ago
Ok enter bios Show pic in secure boot page
nicolly
nicollyOP4w ago
okay
nicolly
nicollyOP4w ago
No description
No description
Rachel
Rachel4w ago
Click on restore factory keys Show pic of the option
nicolly
nicollyOP4w ago
nicolly
nicollyOP4w ago
now save? and leave it in the custom, right?
Rachel
Rachel4w ago
No cause nothing happened when you click restore factory keys Open expert key management Show pic
nicolly
nicollyOP4w ago
okay
nicolly
nicollyOP4w ago
No description
Rachel
Rachel4w ago
Click on restore factory key Now Also take a video like last time
nicolly
nicollyOP4w ago
Rachel
Rachel4w ago
Hmm Go to the main tab Show pic
nicolly
nicollyOP4w ago
okay
nicolly
nicollyOP4w ago
No description
Rachel
Rachel4w ago
:val_SusgeNoted: Save and exit tab Show pic
nicolly
nicollyOP4w ago
ok I saved it and it entered the PC normally
nicolly
nicollyOP4w ago
No description
Rachel
Rachel4w ago
Naurrr I wanted to see pic in the save and exit tab
nicolly
nicollyOP4w ago
sorry, I didn't understand
nicolly
nicollyOP4w ago
No description
Rachel
Rachel4w ago
Click here Then click yes
No description
Rachel
Rachel4w ago
Then click on save changes and reset Then enter bios again
nicolly
nicollyOP4w ago
oh, I found the option sorry I entered the BIOS again
Rachel
Rachel4w ago
Disable csm again
nicolly
nicollyOP4w ago
ready I deactivated
Rachel
Rachel4w ago
Exit tab Save changes and reset again And enter bios Then secure boot page Change secure boot mode to custom And show video of clicking on restore factory keys
nicolly
nicollyOP4w ago
Rachel
Rachel4w ago
Change custom to standard And show video
nicolly
nicollyOP4w ago
Rachel
Rachel4w ago
Man @Saucywan :val_Prayge: Bios is tweaking
Saucy
Saucy4w ago
Did you update the bios
Rachel
Rachel4w ago
Default string
Saucy
Saucy4w ago
Fun Hwinfo Download :bonk:
Rachel
Rachel4w ago
@nicolly I think last time I’ve seen this similar issue, Jpplol helped someone install custom keys
nicolly
nicollyOP4w ago
I don't understand anything about PCs, I bought it the day before yesterday and it had this problem, what should I do?
Rachel
Rachel4w ago
https://www.hwinfo.com/files/hwi64_832.exe download and then open and show pic
hwinfo
HWiNFO
Free Download HWiNFO Sofware | Installer & Portable for Windows, DOS
Start to analyze your hardware right now! HWiNFO has available as an Installer and Portable version for Windows (32/64-bit) and Portable version for DOS.
Rachel
Rachel4w ago
@Saucywan all you, I’m off to eepy :val_Bedge:
nicolly
nicollyOP4w ago
which of the 3?
No description
Rachel
Rachel4w ago
First
nicolly
nicollyOP4w ago
ready
nicolly
nicollyOP4w ago
Saucy
Saucy4w ago
Open it and send photo Nvm
nicolly
nicollyOP4w ago
Saucy
Saucy4w ago
Is this a laptop?
nicolly
nicollyOP4w ago
No, this is a computer
Saucy
Saucy4w ago
I see, you’ll need to contact your pc manufacturer But most likely it’s the cmos battery Replace it and it should work

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