Need Help Restoring Encrypted Ente Photos After PostgreSQL Data Loss

Hi everyone, I need help recovering my Ente Photos data. Here’s the situation: I was running a self-hosted Ente setup. I have all my MinIO data (encrypted photos). I still have my encryption key. Unfortunately, I accidentally deleted my PostgreSQL database. I later upgraded to the latest Ente version and signed up again, but none of my old data shows up. Since I have the encryption key and the MinIO data, is there any way to make Ente recognize or restore my photos? I assume the metadata and mapping between users/files were in the database, but wondering if there’s any way to rebuild or reimport that? Any guidance or tools for recovery would be deeply appreciated. 🙏 Thanks in advance!
18 Replies
Ducky
Ducky3w ago
I'm sorry, I couldn't find the answer in the documentation. -# If your issue is resolved, feel free to use the /solved command to close this thread. If you'd like to ask me another question use /docsearch
Ducky
Ducky3w ago
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GlitchMasterX
GlitchMasterXOP3w ago
can someone help please @Staff @setal
setal
setal3w ago
Hey. Someone from the engineering team will respond to this. Having said that, all of us are on an extended weekend (Diwali in India), so you should definitely get a response on Tuesday. If someone does check Discord before that - they will respond
GlitchMasterX
GlitchMasterXOP3w ago
Ok thanks
Ducky
Ducky3w ago
-# If your issue is resolved, you can use the /solved command to close the thread. If not, use /unsolve to cancel.
GlitchMasterX
GlitchMasterXOP3w ago
@Anand bro can u help plz? i will pay for it
Anand
Anand3w ago
I've not worked on the server side of Ente. I mostly work on the web side. Someone would get back to you by Tuesday!
GlitchMasterX
GlitchMasterXOP3w ago
alright, thanks
Neeraj
Neeraj3w ago
Unfortunately, recovery isn’t possible unless you are able to recover the Postgres data.
GlitchMasterX
GlitchMasterXOP3w ago
Oh no, even if i have the encryption key, still is not possible?
Neeraj
Neeraj3w ago
Backups - Self-hosting | Ente Help
General introduction to backing up your self hosted Ente instance
GlitchMasterX
GlitchMasterXOP3w ago
I see, it is really harder to recover postgresql data, i had deleted the volume accidentally and then later realized its the important part and now it got overriden with new volume , my bad i should have kept a plain backup of my data. 🙁 I'm still depressed about the data. Is there any manual way I can manually decrypt each and every file? If it's a painful way still I'm okay with it. @Neeraj Please help me out. ill pay for it
vishnu
vishnu3w ago
Hey, it's technically impossible to recover data without the database.
GlitchMasterX
GlitchMasterXOP3w ago
Alright. ill see if i can recover the pg somehow
Kabii
Kabii3w ago
i have had 0 success getting thios software running can you help?
GlitchMasterX
GlitchMasterXOP3w ago
which software?
Gr0p3r
Gr0p3r3w ago
Not that this helps you now, but in future this might help. I have a script i run using Cron to backup the database to the S3 storage. https://github.com/Gr0p3r/ente_public
GitHub
GitHub - Gr0p3r/ente_public: public ente stuff
public ente stuff. Contribute to Gr0p3r/ente_public development by creating an account on GitHub.

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