HGL
conscious-sapphire
my genshin impact won't import pls help
My genshin won't import. Everytime i want to import it, it says import failed pls helpp
Solution:Jump to solution
Right, "Add Game" is a more general way of adding already-installed game to Heroic. So the assumption is that if you click "Add Game", you already have a game downloaded you want to add to Heroic. If this game is from Epic/GOG/Amazon, you shouldn't use that feature
Since you don't have a game downloaded in the first place (at least that's what I've gathered from your past few messages), you don't want to do either. Just install the game normally...
12 Replies
Please send in the following log file:
~/.local/state/Heroic/logs/games/41869934302e4b8cafac2d3c0e7c293d_legendary/import.log
If you are using the Flatpak version of Heroic, the path will instead be ~/.var/app/com.heroicgameslauncher.hgl/.local/state/Heroic/logs/games/41869934302e4b8cafac2d3c0e7c293d_legendary/import.logconscious-sapphireOP•4w ago
Well, that error is rather clear
[cli] ERROR: No files belonging to Game "Genshin Impact" (41869934302e4b8cafac2d3c0e7c293d) found in the specified location, please verify that the path is correct. [cli] INFO: Did you mean "/home/oem/Games/Heroic/GenshinImpact"?
conscious-sapphireOP•4w ago
so what do i need to do that it works
Select the actual game folder (
/home/oem/Games/Heroic/GenshinImpact), not just /home/oem/Games/Heroicconscious-sapphireOP•4w ago
but that folder doesnt exist, does that mean that i need to create a folder with that name
No. In that case, select wherever your game folder is
I believe we're misunderstanding something here: "Import" in Heroic means "I have the game installed somewhere already, here's where it is". If you want to install a game (as in downloading it from the storefront), click "Install" instead of "Import"
conscious-sapphireOP•4w ago
oh then i misunderstood the message that stood there
bc there stood that if i am on linux (wich i am) i need to import it
Uh, Heroic doesn't say that anywhere, no. Ideally send in a picture of the message you're reading
conscious-sapphireOP•4w ago

Solution
Right, "Add Game" is a more general way of adding already-installed game to Heroic. So the assumption is that if you click "Add Game", you already have a game downloaded you want to add to Heroic. If this game is from Epic/GOG/Amazon, you shouldn't use that feature
Since you don't have a game downloaded in the first place (at least that's what I've gathered from your past few messages), you don't want to do either. Just install the game normally
conscious-sapphireOP•4w ago
ok
ok now it works i just didnt understood how that works thanks for the help