HGL
conscious-sapphire

my genshin impact won't import pls help

My genshin won't import. Everytime i want to import it, it says import failed pls helpp
Solution:
Right, "Add Game" is a more general way of adding already-installed game to Heroic. So the assumption is that if you click "Add Game", you already have a game downloaded you want to add to Heroic. If this game is from Epic/GOG/Amazon, you shouldn't use that feature Since you don't have a game downloaded in the first place (at least that's what I've gathered from your past few messages), you don't want to do either. Just install the game normally...
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12 Replies
CommandMC
CommandMC4w ago
Please send in the following log file: ~/.local/state/Heroic/logs/games/41869934302e4b8cafac2d3c0e7c293d_legendary/import.log If you are using the Flatpak version of Heroic, the path will instead be ~/.var/app/com.heroicgameslauncher.hgl/.local/state/Heroic/logs/games/41869934302e4b8cafac2d3c0e7c293d_legendary/import.log
conscious-sapphire
conscious-sapphireOP4w ago
CommandMC
CommandMC4w ago
Well, that error is rather clear
[cli] ERROR: No files belonging to Game "Genshin Impact" (41869934302e4b8cafac2d3c0e7c293d) found in the specified location, please verify that the path is correct. [cli] INFO: Did you mean "/home/oem/Games/Heroic/GenshinImpact"?
conscious-sapphire
conscious-sapphireOP4w ago
so what do i need to do that it works
CommandMC
CommandMC4w ago
Select the actual game folder (/home/oem/Games/Heroic/GenshinImpact), not just /home/oem/Games/Heroic
conscious-sapphire
conscious-sapphireOP4w ago
but that folder doesnt exist, does that mean that i need to create a folder with that name
CommandMC
CommandMC4w ago
No. In that case, select wherever your game folder is I believe we're misunderstanding something here: "Import" in Heroic means "I have the game installed somewhere already, here's where it is". If you want to install a game (as in downloading it from the storefront), click "Install" instead of "Import"
conscious-sapphire
conscious-sapphireOP4w ago
oh then i misunderstood the message that stood there bc there stood that if i am on linux (wich i am) i need to import it
CommandMC
CommandMC4w ago
Uh, Heroic doesn't say that anywhere, no. Ideally send in a picture of the message you're reading
conscious-sapphire
conscious-sapphireOP4w ago
No description
Solution
CommandMC
CommandMC4w ago
Right, "Add Game" is a more general way of adding already-installed game to Heroic. So the assumption is that if you click "Add Game", you already have a game downloaded you want to add to Heroic. If this game is from Epic/GOG/Amazon, you shouldn't use that feature Since you don't have a game downloaded in the first place (at least that's what I've gathered from your past few messages), you don't want to do either. Just install the game normally
conscious-sapphire
conscious-sapphireOP4w ago
ok ok now it works i just didnt understood how that works thanks for the help

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