36 Replies
you need login discord E4GL
they use a gametrack system to apply punishments
where i can get it
click my tag
they use what?
autoadmin
why is that autoadmin blocking players from joining
the problem disappears when you are logged into the discord server, it is as if it were a whitelist
still sounds quite inappropriate, there shouldn't be any requirements for player to join a server
i'll pass that to dev so he can talk with server owner to fix that
Autoadmin kicks players who are standing still. I think you need to be registered on the server for it to work

that i know of and that's not the issue

um...
okay
but i cant join on this server lol
bro
Now try restarting the game or waiting a bit; that worked for me
restarted 100000000 hundred times
E4gls server provider blocks certain countries from connecting to their server so the fix is usually either cloud flare WARP or another vpn

Server owner ^
server provider blocks certain countries != blocked by certain countries
also WARP doesn't change origin of your IP, country will stay often the same
1. yes i said the wrong thing
2. this is their reccomendations when people are presenting with this issue
This is the answer
Simple version is hetnzer isn’t playing nice with certain IPs, some from RU unfortunately
Worst case scenario we can always look for another provider or change up stuff on the server with said provider depending on what we need to do (none of us feel okay with the blocking joins stuff obviously) but that’s the situation. We weren’t even aware of them doing this (or hetnzer being blocked from RU) until people started bringing it up on the e4gl discord.
Best advice is what was given here if you want to play on our servers for the time being. Exit lag, warp, etc. work fine from what I was told. Some have also said VPNs work for them but we’re getting mixed replies on that solution.
not really hetzner, russian government censorship service called RKN blocks variety of foreign hosting including hetzner so my bet would be that E4GL ip simply got blocked in Russia, though i checked both RKN monitoring and availability of E4GL ip from different russian ISPs and it doesn't seem that it is blocked, though it might be that RKN started to block certain protocols from certain hosting providers but i honestly have no idea, they don't really share those "measures" publicly
:anotado:
Good to know. I’m sure we’ll find a solution, just unfortunate that this mess is negatively impacting some of the players
Yeah. My network at hetzner got blocked. I have 4 options:
1. Blame russia and do nothing.
2. Buy a new network at hetzner and hope it is not blocked.
3. Use my own hardware. I have servers in Austria but with quite slow sub 4GHz server cpus. Not sure if they are fast enough.
4. Rent at ovh or another hoster.
Not that easy to choose.:kittenCry:
What i noticed is that those unable to connect are usually also unable to ping the IP
on the machine i tested i wasn't able to connect but was able to ping it
Hmm well maybe it is a port block or so
🥲
on ovh/hetzner/digitalocean/amazon aws/some other hosting providers it'll be the same basically
im crying\
I also have the same issue with one of my bf4 servers. That one also runs at hetzner and is blocked. Just remembered
But i would assume if people use a vpn server outside of russia it should work.
Though also read in the tor forum that there are certain triggers that activate even worse network blocking to try block tor.
Not worth the costs then...
Cheapest thing i can do is to try another IP range there and hope that not the whole autonomous system is blocked
Or maybe run the bbr server with low well known udp ports lol. Not the high one i have now hmm
it's a headache to find good vpn/server for playing online, me before moving and few of my friends had good experience with exitlag/lagofast/gearup booster (whatever service offered better latency), i know that exitlag routes connections to their RU servers first, then to closest one to the game server and it works decent that way
yeah don't bother, it'll win you some time but won't fix the issue, they'd just block it again
Hi guys i have this problem too what's the result now? Is there some annoucments about it? Is it will be fixed?
коротко - нет, проблема на стороне клиента, используй впн или сервисы упомянутые выше
Понял, спасибо
As im sure living force said when we investigated turns out Russian ISPs are blocking our server provider
You’ll have to use a vpn or something like cloudflare warp/exit lag
