account stolen and get banned by a hacker

my account got stolen and get banned by a hacker and i explain my issue in community support and get rejected !!
Solution:
As long as an account is found to be cheating it will be permanently banned, regardless of who was on the account at the time. It is your responsibility as the owner to ensure your account remains secure. If your ban appeal submitted through https://pubgmobile.live/support was rejected, that means your account will not be unbanned....
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3 Replies
Flintz
Flintzβ€’4w ago
Its near impossible to get account unbanned(unless u have connections with higher ups)nif hacks been used doesnt matter if it was u or sm1 else All u can do is use the support system and hope for the best
yanghaihai
yanghaihaiβ€’4w ago
To recover your account, please submit a recovery request through in-game by going to the login page and selecting: Help > Hacked Account & Other Account Issues > Account Recovery. Make sure to submit the request from a familiar device and provide all required and accurate information. If your issue isn't resolved or your claim is declined through the in-game option, you can submit a recovery request for further assistance.
Solution
delfin
delfinβ€’4w ago
As long as an account is found to be cheating it will be permanently banned, regardless of who was on the account at the time. It is your responsibility as the owner to ensure your account remains secure. If your ban appeal submitted through https://pubgmobile.live/support was rejected, that means your account will not be unbanned.

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