Something went wrong while restoring your project. Your project’s data is intact, but your project

Hi everyone, I'm having a serious issue with my project. I tried to restore it, but I got this error message: “Something went wrong while restoring your project. Your project’s data is intact, but your project is inaccessible due to a restoration failure.” The database backups are still available, but I can't access the project itself. I’ve already contacted Supabase Support, but it’s been several hours and my website is still down — I have multiple clients affected. Can anyone from the team please help or escalate this issue? my ticket is SU-282606. Any guidance would be really appreciated. Thanks
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garyaustin
garyaustin4h ago
You'll need to give support a chance. We can escalate to an informal path IF it appears support has lost the ticket in the main queue. Even getting thru infra could take more than a few hours.

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