Something went wrong while restoring your project. Your project’s data is intact, but your project
Hi everyone,
I'm having a serious issue with my project.
I tried to restore it, but I got this error message:
“Something went wrong while restoring your project. Your project’s data is intact, but your project is inaccessible due to a restoration failure.”
The database backups are still available, but I can't access the project itself.
I’ve already contacted Supabase Support, but it’s been several hours and my website is still down — I have multiple clients affected.
Can anyone from the team please help or escalate this issue? my ticket is SU-282606.
Any guidance would be really appreciated.
Thanks

1 Reply
You'll need to give support a chance.  We can escalate to an informal path IF it appears support has lost the ticket in the main queue.  Even getting thru infra could take more than a few hours.