Account claim status?
Hi, my pubgm account got hacked and I have submitted a claim on 14th of this month and it’s been kind of 9 days and I still haven’t received any email regarding that after the first day, I got no updates on it if the account claim got approved or not, what should I do now?
Solution:Jump to solution
Hey! 👋 If you have submitted a recovery request via in-game, you can check the status of your request through the same tool.
If you have submitted a request through https://pubgmobile.live/support, you can check the results from https://pubgmobile.live/status.
You can expect to receive the results within 7 business days....
3 Replies
Make sure u havent block pubg email address
Or keep ur spam folder
I have not, I’ve been waiting since then I did get one confirmation after a day of submission. They told me that it’s in process but after that, I didn’t got any email or anything regarding my account.
Solution
Hey! 👋 If you have submitted a recovery request via in-game, you can check the status of your request through the same tool.
If you have submitted a request through https://pubgmobile.live/support, you can check the results from https://pubgmobile.live/status.
You can expect to receive the results within 7 business days.