Paid plan not update in my account

Today i got limit cpu time so i upgrade my account to paid plan but it doesnt update and i cant use support channel because my account is free
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7 Replies
Walshy
Walshy4w ago
Hey @caiov can you link your account please so we can take a look ?link
SuperHelpflare
Please use the /link command to authenticate with your Cloudflare account and link it to your Discord user. This helps Cloudflare employees access your details more quickly and provide support. It also makes future support requests easier, since your account will already be linked.
caiov
caiovOP4w ago
I shared in private
Walshy
Walshy4w ago
Thanks, I've escalated this to get checked out. Sorry for the issue :)
caiov
caiovOP4w ago
Any news?
Walshy
Walshy4w ago
not yet, waiting on billing team to review
caiov
caiovOP4w ago
My account will extend time? because i am paying for days that i am not using

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