Hello,
I’m reaching out urgently regarding an issue with Bulk Redirects on our Pro plan account.
Our account (6e39defe6f8bfec874222f3716a46a29) includes two domains.
We’re preparing to launch a new website and need to upload approximately 4,000 redirects via CSV. However, when attempting to upload our list, Cloudflare limits us to 500 bulk redirects per list and prevents saving more — even though our Pro plan should now support 25,000 bulk redirects (5 lists × 5,000 items each), as announced in the February 2025 Cloudflare Rules upgrade.
It appears our account is still tied to the old Ruleset Engine quota (500 items per list) rather than the updated limit. This is currently blocking our production release, as we cannot activate all required redirects before launch.
Could you please manually refresh or upgrade our account’s Ruleset Engine to reflect the new Pro plan limits (5,000 items per list / 25,000 total)?
This matter is time-sensitive, as our new site is about to go live and full redirect functionality is critical for SEO and user continuity.
Thanks!
Marcin