Hello @Cloudflare, I’m experiencing a significant increase in error code 106010 related to Turnstil
Hello @Cloudflare,
I’m experiencing a significant increase in error code 106010 related to Turnstile, and I’m reaching out to investigate whether there were any changes or updates to the service between October 19-21, 2025.
Issue Summary:
• Error code: 106010
• Timeline: Sharp increase in volume starting October 20th, 2025
• Impact: Affecting legitimate users on their first visit
Observed Behavior:
The error appears to be impacting real users, particularly on their initial page visit. While refreshing the page typically resolves the issue, this creates a poor user experience for first-time visitors. The problem persists on certain user devices even after the initial encounter if they don’t refresh the page and visit the url again in new incognito window
Request:
Could you please confirm if there were any deployments, configuration changes, or updates to Turnstile between October 19-21 that might explain this sudden increase in 106010 errors? Additionally, any guidance on mitigation steps would be greatly appreciated.
Thank you for your assistance in investigating this matter.
Best regards
I’m experiencing a significant increase in error code 106010 related to Turnstile, and I’m reaching out to investigate whether there were any changes or updates to the service between October 19-21, 2025.
Issue Summary:
• Error code: 106010
• Timeline: Sharp increase in volume starting October 20th, 2025
• Impact: Affecting legitimate users on their first visit
Observed Behavior:
The error appears to be impacting real users, particularly on their initial page visit. While refreshing the page typically resolves the issue, this creates a poor user experience for first-time visitors. The problem persists on certain user devices even after the initial encounter if they don’t refresh the page and visit the url again in new incognito window
Request:
Could you please confirm if there were any deployments, configuration changes, or updates to Turnstile between October 19-21 that might explain this sudden increase in 106010 errors? Additionally, any guidance on mitigation steps would be greatly appreciated.
Thank you for your assistance in investigating this matter.
Best regards
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