Hello @Cloudflare,
I’m experiencing a significant increase in error code 106010 related to Turnstile, and I’m reaching out to investigate whether there were any changes or updates to the service between October 19-21, 2025.
Issue Summary:
• Error code: 106010
• Timeline: Sharp increase in volume starting October 20th, 2025
• Impact: Affecting legitimate users on their first visit
Observed Behavior:
The error appears to be impacting real users, particularly on their initial page visit. While refreshing the page typically resolves the issue, this creates a poor user experience for first-time visitors. The problem persists on certain user devices even after the initial encounter if they don’t refresh the page and visit the url again in new incognito window
Request:
Could you please confirm if there were any deployments, configuration changes, or updates to Turnstile between October 19-21 that might explain this sudden increase in 106010 errors? Additionally, any guidance on mitigation steps would be greatly appreciated.
Thank you for your assistance in investigating this matter.
Best regards