Errors with v2.2.1
Hi guys, I'm running into some issues with 2.2.1 after updating. Any idea why the backups aren't syncing with the server? Im using Samsung s24fe running Android 16, looks like my phone immich app got updated to 2.2.1, 3 hours ago and seem to have caused the issues as I didn't notice any of these errors yesterday.
9 Replies
:wave: Hey @stefan,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
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Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
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If this ticket can be closed you can use the /close command, and re-open it later if needed.docker ps status and update to v2.2.1
Getting the same error message here (Pixel 8 pro).
if i manually upload the files to server from my samsung s24, then the files are displayed in the timeline but there is no sync as if i do delete pics from the server its not reflected in the phone so obviously due to sync errors in the logs as of today
well i guess will have to wait till its patched up. it felt a bit odd since there hadnt been any changes within the hardware or software of ubuntu 25.04 im running to host the stack
Indeed, I am hosting it in a Debian based vm in proxmox. Let's see what other data gets reported here.
i was browing some other queries and logging out of your phone immich app and logging back in seems to work , as simple as it sounds. i just did that and it worked!😁
I can confirm that logging out and back in works. The error message is gone and it looks like it works again!
Thank you.
One less headache to deal with today mate. Cheers!😁