Billing
Hi I need to submit a ticket. Where is the option?
5 Replies
Support AI
Hey 👋
It seems there may not be enough information in your post to effectively get support from the community. Please ensure you include as much as possible, you can check the channel guidelines for some examples of what kind of information to include.
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?billing
Cloudflare's billing system is undergoing some changes/migration. During this period, there have been recurring cases of extra bills, incorrect bills, or other issues.
To resolve these issues, create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support. There is a backlog of tickets so it might take a while to get a response.
Note that all accounts, even Free plan accounts, can create billing tickets. Tickets are the only way to resolve billing issues; we cannot help you in this Discord.
If you go to Support, Technical Support -> open a case -> Billing
https://dash.cloudflare.com/?to=/:account/support&subMenu=support&portal=createaCase should be a direct link to it, otherwise
Ok. I tried, but I was sent in a circle.
Thank you