Build Fails to Initialize and Times Out on Cloudflare Build
Description:
The Cloudflare build process fails to initialize and eventually times out during environment setup.
Logs:
07:24:28.466 Initializing build environment...
07:29:28.930 Build failed to initialize and was timed out
Observed Behavior:
The build remains stuck at the “Initializing build environment” stage for approximately 5 minutes before timing out automatically.
Expected Behavior:
The build environment should initialize successfully and proceed with the build steps.
Steps to Reproduce:
Trigger a build on Cloudflare (manually or via CI/CD).
Observe the build logs.
Notice that the process halts at the initialization step and times out.
17 Replies
?link
Please use the /link command to authenticate with your Cloudflare account and link it to your Discord user. This helps Cloudflare employees access your details more quickly and provide support. It also makes future support requests easier, since your account will already be linked.
Thanks, we raised an incident internally, will have a fix shortly!
Hey @Maverick this should be resolved, can you please retry?
Okay, let me retry build now.
I'm encountering this error now, I have never seen this error before.
?link @Maverick
Please use the /link command to authenticate with your Cloudflare account and link it to your Discord user. This helps Cloudflare employees access your details more quickly and provide support. It also makes future support requests easier, since your account will already be linked.
Can you link or send me the build ID (the uuid at the end)
Okay, Hold on
Build ID: e4188f0e-9d26-4d18-a295-33e61a1d4d47
thanks, we're taking a look
@Maverick can you try again (sorry haha)
No worries, Triggering again
Looks like it is progressing now.
Great! Thank you for reporting and sorry for the issue!
No worries, You guys responded pretty quickly. Excellent Job. I'm waiting for the build to finish now.
In the future, Would Discord channel be the best way to engage help for platform issues?
this one #workers-and-pages-help is great - our teams see everything being made here piped internally :)
Excellent. Again, Great works and response time guys. Big Fan of Cloudflare here.