TrueNAS Scale - Fails to install immich, "failed 'up' action for 'immich' app.
TrueNAS Version:
25.04.2.5
I've been throwing my head at the wall trying to get immich to install on TrueNAS and I can't get it to work. I've created the datasets immich_photos and immich_pg, photos using the apps preset and immich_pg using generic preset. immich_photos is on my main HDD pool, while immich_pg is on my SSD pool. When I tick Automatic Permissions, I get the following error:
Checking the log, I get:
I've attempted to manually set the owner of immich_pg to netdata and group to docker, gave full permissions, same error as above. I've redone this as the truenas_admin account, and same issue.
I tried putting immich_pg into the HDD pool, and same errors above. Every single time, I always get the permissions error. I'm at a loss and tired. :(
3 Replies
:wave: Hey @Kina,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.A damn reboot fixed it. 14 years doing IT and I faill for the one thing I tell all users to do.
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