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ImmichI
Immich•4mo ago•
14 replies
Crad

Error loading image with Motion Photo (Pixel photos)

I got a problem with Immich (v2.2.3 build 19104095433) loading my photos made with Pixel - they look just fine in other photo apps (albeit often not loading the "motion" part due to lack of support) but Immich doesn't generate thumbnails nor does it display anything unfortunately. Just "Error loading image" error. Also doesn't load metadata.

Log from immich-server that I believe is related to this error:
immich_server  | [Nest] 7  - 11/07/2025, 12:00:00 AM   ERROR [Microservices:{"id":"8046e19d-a2e4-46b1-aba9-b04b3bdad6a8"}] Unable to run job handler (AssetGenerateThumbnails): Error: VipsJpeg: premature end of JPEG image
immich_server  | Error: VipsJpeg: premature end of JPEG image
immich_server  |     at Sharp.toBuffer (/usr/src/app/server/node_modules/.pnpm/sharp@0.34.4/node_modules/sharp/lib/output.js:163:17)
immich_server  |     at MediaRepository.decodeImage (/usr/src/app/server/dist/repositories/media.repository.js:105:68)
immich_server  |     at MediaService.decodeImage (/usr/src/app/server/dist/services/media.service.js:177:59)
immich_server  |     at process.processTicksAndRejections (node:internal/process/task_queues:105:5)
immich_server  |     at async MediaService.generateImageThumbnails (/usr/src/app/server/dist/services/media.service.js:190:44)
immich_server  |     at async MediaService.handleGenerateThumbnails (/usr/src/app/server/dist/services/media.service.js:116:25)
immich_server  |     at async JobService.onJobRun (/usr/src/app/server/dist/services/job.service.js:199:30)
immich_server  |     at async EventRepository.onEvent (/usr/src/app/server/dist/repositories/event.repository.js:91:13)
immich_server  |     at async /usr/src/app/server/node_modules/.pnpm/bullmq@5.61.2/node_modules/bullmq/dist/cjs/classes/worker.js:528:32
immich_server  | [Nest] 7  - 11/07/2025, 12:00:00 AM   ERROR [Microservices:{"id":"8046e19d-a2e4-46b1-aba9-b04b3bdad6a8"}] Unable to run job handler (AssetGenerateThumbnails): Error: VipsJpeg: premature end of JPEG image
immich_server  | Error: VipsJpeg: premature end of JPEG image
immich_server  |     at Sharp.toBuffer (/usr/src/app/server/node_modules/.pnpm/sharp@0.34.4/node_modules/sharp/lib/output.js:163:17)
immich_server  |     at MediaRepository.decodeImage (/usr/src/app/server/dist/repositories/media.repository.js:105:68)
immich_server  |     at MediaService.decodeImage (/usr/src/app/server/dist/services/media.service.js:177:59)
immich_server  |     at process.processTicksAndRejections (node:internal/process/task_queues:105:5)
immich_server  |     at async MediaService.generateImageThumbnails (/usr/src/app/server/dist/services/media.service.js:190:44)
immich_server  |     at async MediaService.handleGenerateThumbnails (/usr/src/app/server/dist/services/media.service.js:116:25)
immich_server  |     at async JobService.onJobRun (/usr/src/app/server/dist/services/job.service.js:199:30)
immich_server  |     at async EventRepository.onEvent (/usr/src/app/server/dist/repositories/event.repository.js:91:13)
immich_server  |     at async /usr/src/app/server/node_modules/.pnpm/bullmq@5.61.2/node_modules/bullmq/dist/cjs/classes/worker.js:528:32


Some additional info:
- Server has enabled quicksync HW acceleration
- ML service has OpenVino HW acceleration

Should I create an Issue on GitHub or maybe someone has some idea on what's wrong?
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