Hardware Transcoding Odroid-m2 / RKMPP Rockchip Socs

I have this error when I enabled Hardware Transcoding on my Odroid M2 board. Any Idea ? (full log in attachement) [Nest] 7 - 11/07/2025, 6:30:18 PM LOG [Microservices:MediaService] Transcoding video 64ce7351-4c48-4f43-8543-77e6f4975c9e with RKMPP-accelerated encoding and software decoding [Nest] 7 - 11/07/2025, 6:30:19 PM ERROR [Microservices:MediaRepository] compatible_brands: qt creation_time : 2025-11-07T18:29:25.000000Z com.apple.quicktime.location.accuracy.horizontal: 14.079418 com.apple.quicktime.full-frame-rate-playback-intent: 0 com.apple.quicktime.location.ISO6709: +48.8654+002.2721+054.819/ com.apple.quicktime.make: Apple com.apple.quicktime.model: iPhone 16 Pro Max com.apple.quicktime.software: 26.0.1 com.apple.quicktime.creationdate: 2025-11-07T19:29:24+0100 Duration: 00:00:03.34, start: 0.000000, bitrate: 27099 kb/s Stream #0:00x1: Video: hevc (Main 10), 1 reference frame (hvc1 / 0x31637668), yuv420p10le(tv, bt2020nc/bt2020/arib-std-b67, left), 1920x1080, 26412 kb/s, 59.94 fps, 59.94 tbr, 600 tbn (default) ................. [in#0/mov,mp4,m4a,3gp,3g2,mj2 @ 0x55c0e0a040] Input stream #0:0 (video): 22 packets read (1267212 bytes); 3 frames decoded; 0 decode errors; [in#0/mov,mp4,m4a,3gp,3g2,mj2 @ 0x55c0e0a040] Input stream #0:1 (audio): 159 packets read (69823 bytes); [in#0/mov,mp4,m4a,3gp,3g2,mj2 @ 0x55c0e0a040] Total: 181 packets (1337035 bytes) demuxed [AVIOContext @ 0x55c0e12850] Statistics: 11357964 bytes read, 4 seeks Conversion failed! [Nest] 7 - 11/07/2025, 6:30:19 PM ERROR [Microservices:MediaService] Error occurred during transcoding: ffmpeg exited with code 187: Conversion failed! [Nest] 7 - 11/07/2025, 6:30:19 PM ERROR [Microservices:MediaService] Retrying with RKMPP acceleration disabled
11 Replies
Immich
Immich3w ago
:wave: Hey @snapdragon, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
snapdragon
snapdragonOP3w ago
docker amd env
Mraedis
Mraedis2w ago
You don't have anything to specify your rkmpp transcoding or HWA ML @snapdragon ?
snapdragon
snapdragonOP2w ago
I just found that i have to enable this in docker.yml , I will try : version: "3.8" services: rkmpp: image: ghcr.io/immich-app/immich-server:latest restart: unless-stopped devices: - /dev/dri:/dev/dri # DRM device node for GPU needed environment: HWACCEL_TRANSCODE_BACKEND: rkmpp # Optional: Set environment variables if needed for your setup volumes: - immich_data:/app/data # extends: # uncomment this section for hardware acceleration - see https://docs.immich.app/features/ml-hardware-acceleration file: hwaccel.ml.yml service: rkmpp # set to one of [armnn, cuda, rocm, openvino,
snapdragon
snapdragonOP2w ago
not better @Mraedis ,
Mraedis
Mraedis2w ago
Could you post your actual compose now
snapdragon
snapdragonOP2w ago
sure @Mraedis
snapdragon
snapdragonOP2w ago
this is a fresh docker for test
Mraedis
Mraedis2w ago
Looks good, not sure how to test rockchip chips so not really sure where to go from here
snapdragon
snapdragonOP2w ago
do you think it is possible to create an issue on immich github to at least to identify the coomand they are running like that if the problem comes from the system, I can isolate it and I can open a thread on odroid forum @Mraedis

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