Wrong Immich date?
I got myself a new phone about a month ago. I moved the files from the old one to the new one using the built in android thingy. But I came across an issue. The photos got their dates messed up and appeared wrong in the gallery. So I looked online and some people suggested zipping the photos and extracting them on the new device. Which I did just now. This fixed the dates appearing in file browser, yet the photos still are appearing scrambled in the gallery.
Can either someone suggest a solution or can this be addressed with Immich? Every file browser displays the correct date, but both Immich and google gallery (the light weight one from play store, not preinstalled) display the dates wrong. My native gallery by Xiaomi displays the dates correctly.



7 Replies
:wave: Hey @Marty,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.Picture of details page from the preinstalled OEM Xiaomi gallery app

I haven't uploaded those assets to the server yet. The behavior is exclusive to the mobile app.
https://github.com/immich-app/immich/issues/12782
[Issue] bug(mobile): Immich doesn't respect file datetime of images outside default gallery folder (immich-app/immich#12782)
Are people not migrating photos from their devices?
Ok. Breakthrough!!!! When uploaded to the server, the date shows correctly. So this issue only affects local albums
https://github.com/immich-app/immich/issues/23711
honestly i back up everything to the server then forget about them for years, i dont even know why i backup