Image files not appearing in upload location.

I've set up immich on an OMV docker compose, and am having an issue where the images i upload to immich do not appear in their upload location as designated in the environment. I am very new to setting up this sort of thing, so any help is appreciated.
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16 Replies
Immich
Immich2w ago
:wave: Hey @cicadateeth, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
cicadateeth
cicadateethOP2w ago
maybe i misunderstand how the upload folder is supposed to work, but i'd like to be able to access my files directly in the case i need to on my root NAS storage directory.
Zeus
Zeus2w ago
Where is your compose file located? The pictures will be in that folder
cicadateeth
cicadateethOP2w ago
i see. is there a way to change that? should i use an external library instead?
Zeus
Zeus2w ago
Is the storage actually mounted on the docker host?
cicadateeth
cicadateethOP2w ago
thats a good question. i dont think it is, its just a separate share folder i use for my general storage. what would that change in this case?
Zeus
Zeus2w ago
In order to have immich store the files there you would have to mount That path into the docker PC, then specify the upload_location
cicadateeth
cicadateethOP2w ago
i see, gotcha
Zeus
Zeus2w ago
Currently it looks like you just .. wrote the folder name and expected it to somehow find it? it's not really clear to me where the storage is versus where the docker is running, but you would dhave to connect those somehow in order to store the files
cicadateeth
cicadateethOP2w ago
yeah, its been a long day. been setting things up, so im a bit out of it haha.
would setting it up as a share folder then linking the directory in the environment work fine? or should i specifically mount it under that particular line? ive seen it done both ways for things like this, though im unsure i f its applicable here. i am afraid that i fully misunderstood something lol, i should just be able to bind mount the directory i want within the docker-compose.yml, right?
Zeus
Zeus2w ago
Yes, you can just do that. The upload location variable is optional
cicadateeth
cicadateethOP2w ago
hopefully, something like this should work, forgive my lack of knowledge, NAS shenanigans are new territory for me lol.
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cicadateeth
cicadateethOP2w ago
nope, getting the error "volumes must be a mapping", so i'll need to look into it more. yeah, im stumped then. i'll see what i can do, but im a bit lost on this haha
Mraedis
Mraedis2w ago
You've added the . which is short for "current directory"
Zeus
Zeus2w ago
You also have tons of spaces and special characters which docker (and Linux) hates
cicadateeth
cicadateethOP2w ago
good to know is there anything i can do to keep my formatting or should i change it? im gonna assume not, then

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