4 Replies
Hey @michel,
I’ve just replied to you on chat, but I’m more than happy to continue here if that’s easier for you.
hello i tried to reply by chat, but i think its a bit hard to communicate over there. my business name is Liderna Inc. I would suggest allowing users to downgrade from the UI, i don't see the reason why I must be forced through this complicated process to cancel. thanks
Hey @michel, I’ve received your message on chat and replied there as well, but just to confirm here, we’re working on improving the cancellation experience. I’m really sorry for any inconvenience this process caused in the meantime.
Appreciate you taking the time to share your thoughts, it really helps us make things better.
Hey @michel,
Just confirming the cancellation for Liderna Inc is complete.
We’re always sad to see great customers like you leave. Thank you for giving Kinde a try and for sharing your feedback. I really appreciate the time you took to explain what happened.
If you ever run into issues in the future, please don’t hesitate to reach out. You won’t be alone facing bugs, we’ll always be here to help.
Wishing you all the best with your new setup, and you’re always welcome back anytime.
thanks