I
Immich•2w ago
peterahunt

Managing photos by deleting sorting etc? - How to?

Hi, I have read a bunch on deleting photos, but I am still confused. I have an android app, and have added external libraries to my immich server. When I delete things on the web, or on my android, what should I expect in my android and the web, and on the disk itself? I would expect that deleting items would delete items, but it seems immich is not setup to delete anything, even though it has a delete option. It does not seem consistent across my devices, Does immich really not support delete for my photos? It seem like delete is more like make it disappear here, but maybe not there? I am super confused.
6 Replies
Immich
Immich•2w ago
:wave: Hey @peterahunt, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
peterahunt
peterahuntOP•2w ago
1, 2, 3, 4, 5, 6, 7, not terribly applicable, I am just trying to get clarity on how deleted item are treated when deleting from the web, or the app, and how I can use Immich to keep my photos organized better.
Immich
Immich•2w ago
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Alex Tran
Alex Tran•2w ago
When you delete things on Immich, it put them into the trash if you clear the trash i.e delete permanently, it will remove files on disk of the server. If you perform the option on the mobile device, it will prompt you if you want to also remove those files on your phone as well
peterahunt
peterahuntOP•2w ago
But currently, if I do that, they still show up on the phone, not moved to trash, is this to be expected?
Alex Tran
Alex Tran•2w ago
if you do what exactly? since there are a few delete option here 🙂

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