Configuring immich to use rclone mount for library: permissions errors
Hey, so I'm having trouble getting dockerized immich to run with an rclone-mounted library: was hoping I could get some help
Here's my process
At this point the mount seems to be working properly: I can create files, unmount, remount, see the expected contents, etc
So, it seems like I should be just about good to go. I set UPLOAD_DIR appropriatly in the .env file
but when I start the container, I see an error about being unable to read .immich files
(continued in next comment due to character limit)
5 Replies
:wave: Hey @anlsh,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Now strangely, the container does manage to create the
immich folder
So... what gives? It must be basic, but I'm unsure what the issue actually is 😢Did you read the link? It's checking for those files and not finding them. You either need to move over the existing files or wipe the database
I did. didn't make the connection between the postgres database and the library being out of sync though.
So I
rm -rfd my UPLOAD_DIR and POSTGRES_DATA_DIR (or whatever those variables are called 🙂 and reran docker compose up
Now it gets farther, but still hits a permission error
This time though the contents of the library do look different (not only is /pictures/immich created but there's an encoded-videos folder as well)
The permissions on that .immich file definitely look suspiciousI'd say the date on those folders look suspicious