Immich browser tab crashes
Hello,
I'm currently trying to add some assets to an album, via the album, to see which assets are already in the album. Sadly my browser tab keeps on crashing when I select too many assets. Too many can not be defined by a number, it justs happens sometimes.
Has anyone experienced the same? Would really appreciate any feedback or help
5 Replies
:wave: Hey @Fllooo,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
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- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
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Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
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Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.You say it can’t be defined, but do you mean 10-100 or 1000-10,000..?
never experienced this, have you tried incognito mode? maybe one of the plugins is interfering?
100-300
I've tried incognito, different browser, different device etc.
I just tried with Chrome, added 299 items, no issue...
I created albums with over 18k items as well
can you think of anything "special" in your environment?
Can you share some more info (Windows version, hardware of the client and OS and immich version of the server)?
can you try if you experience the same problem in the demo environment?
https://demo.immich.app