Can't reach database server at `database-01k27em81jwaczq8600gm5qj7q.ewr0.db.prisma-data.net:5432`

I've seen an uptick today in the number of database connection errors for my Prisma database. I'm using vercel.
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8 Replies
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Petra Donka
Petra Donka3w ago
Hi: thanks for reporting. Could you share more info on approximately what % of your traffic this is impacting? Thanks!
Richard_W
Richard_WOP3w ago
It looks like this specific error is about 1% of my total requests in the last 12 hours (69 / ~6,000)
Petra Donka
Petra Donka3w ago
Thanks, that's very helpful! We'll look into it.
Nurul
Nurul3w ago
@Richard_W Could you share the email id associated with your Vercel/Prisma account?
Richard_W
Richard_WOP3w ago
Yes it’s rawestmoreland@gmail.com for both vercel and prisma
Nurul
Nurul3w ago
Thanks for sharing. I see your database is in us-east-1 region. We are investigating some intermittent issues in this region: https://www.prisma-status.com/incidents/p0cgg9m53q1g I think this is related to that.
Richard_W
Richard_WOP3w ago
Ok, thanks. I accually removed the accelerate extension from my config in hopes that it would maybe help, but i don't see improvements yet. It seems to be mostly issues with cold starts (I'm assuming) - I also see it in my development database when it hasn't been used after a while.

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