Prisma•3w ago

Can't connect to `db.prisma.io` via vercel.

I am using prisma accelerate, and I can't deploy any apps because the connection to prisma servers is failing.

19:04:40.972
 Error: P1001: Can't reach database server at `db.prisma.io:5432`
19:04:40.973
 
19:04:40.973
 Please make sure your database server is running at `db.prisma.io:5432`.
19:04:40.981
 npm error code 1
19:04:40.981
 npm error path /vercel/path0
19:04:40.981
 npm error command failed
19:04:40.981
 npm error command sh -c prisma generate && prisma migrate deploy
19:04:40.984
 npm error A complete log of this run can be found in: /vercel/.npm/_logs/2025-11-12T14_04_31_062Z-debug-0.log
19:04:41.021
 Error: Command "npm install" exited with 1

19:04:40.972
 Error: P1001: Can't reach database server at `db.prisma.io:5432`
19:04:40.973
 
19:04:40.973
 Please make sure your database server is running at `db.prisma.io:5432`.
19:04:40.981
 npm error code 1
19:04:40.981
 npm error path /vercel/path0
19:04:40.981
 npm error command failed
19:04:40.981
 npm error command sh -c prisma generate && prisma migrate deploy
19:04:40.984
 npm error A complete log of this run can be found in: /vercel/.npm/_logs/2025-11-12T14_04_31_062Z-debug-0.log
19:04:41.021
 Error: Command "npm install" exited with 1

3 Replies

Prisma AI Help•3w ago

Well met, adventurer! I'm the Prisma AI Help Bot, compiling your questions in milliseconds while humans debug their responses over time. Who’s on your team?

Nurul•3w ago

Hey! Is your database deployed in US East region? We have some intermittent issues in this region which we are investigating right now: https://www.prisma-status.com/incidents/p0cgg9m53q1g

Intermittent connection failures from Accelerate to Prisma Postgres...

muddi900OP•3w ago

Is there a workaround?

Gaming

Programming

Can't connect to `db.prisma.io` via vercel.

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