error message "unable to connect to server" on welcome page
I have just finished installing with my compose.yml
I have nmp listening on port 3080 and a proxy host configured inside npm with the following config:
Domain names: 192.168.0.2
scheme: http
forward hostname/ip: immich-web
forward port: 3000
websockets: yes
I am accessing the welcome get started page from my chrome browser with 192.168.0.2:3080
I have attached with this message my .yml file and immich-web log.
Please tell me if you need any more info. I am an absolute begginer so please treatme as a dummy
10 Replies
:wave: Hey @Enrique VC,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.Please try without any proxy. Local port only. It should be 2283, not sure where you got 3000
if I do docker ps I see this
Did your compose file come from a LLM?
Why do you have immich-web at all? Where did you get your compose file from?
no made it with the help of chat gpt (that probably explains everything)
yeah don't do that
Start from scratch with this
ok, thanks for the advice. a'll tell you haow it gose