Please Help me out

I can't enter the match after purchasing rp . I got 1 yr ban 2 yrs ago cause of UC issue I don't know when does it happened . An Anonymous logged in probably and did this . Lastly I purchased A RP in 2021 Now i am depressed . I haven't bought RP after ban . I came back into this game from last month . Today i bought it and that happened . PLEASE HELP ME OUT . I am about to join Esports In further days. I can't even play Rank matches now
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Solution:
You need to top up the amount of UC that was refunded. You can refer to the Prohibited Illegal Transactions Announcement in the game for further information. Please reach out to the customer service via in-game or by sending an email to service@pubgmobile.com for any questions....
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10 Replies
wiçkêdwičk
wiçkêdwičk5d ago
The message means some of your UC was refunded or revoked usually from a failed or unauthorized purchase. To fix it, you must repay or re-buy the missing UC through the official in-game store or Midasbuy. Avoid third-party sites like Eneba since Tencent removes UC bought from unauthorized sellers. If you didn’t make any suspicious purchase contact customer support in game.
Ace
AceOP5d ago
Some anonymous did it dude . but dude i purchased my phone recently and also i was about join esports I dont know how much uc that anonymous bought this thing is being nightmare about my upcoming career please help due dude
wiçkêdwičk
wiçkêdwičk5d ago
You will have to contact in game support, or re-buy UC till it clears.
Ace
AceOP4d ago
I am cooked Bruh i am not that uc buyer for spin and Opening crates. I buy for Only rp. Which is i last purchased in 2021
Ace
AceOP4d ago
Dude wtf 100K + UC
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wiçkêdwičk
wiçkêdwičk4d ago
Well if it wasn’t you then how did you get your account back
Ace
AceOP4d ago
I have google access That's why
Flintz
Flintz4d ago
Say gud bye to ur account 😭
Solution
delfin
delfin3d ago
You need to top up the amount of UC that was refunded. You can refer to the Prohibited Illegal Transactions Announcement in the game for further information. Please reach out to the customer service via in-game or by sending an email to service@pubgmobile.com for any questions.
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Ace
AceOP3d ago
Bruh. 100K UC recharge is not like a snap. Its 100K+ plus can you imagine how usd is it? If i convert into my country currency they would be more inflation. What kinda solution is this dude. You are just saying that ya go recharge 100K UC and refund their uc. My account got compromised. And u sayin this What a support. I expect more But disappointing

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