Connecting to platform error

Im getting this error for a while in so many different pc how can I fix this pls help
126 Replies
aldescora
aldescora2w ago
whats the error code?
| Cufa気
| Cufa気OP2w ago
Every time I open it's different
aldescora
aldescora2w ago
oh did you try like reinstalling network drivers?
| Cufa気
| Cufa気OP2w ago
I use lan cable
Jidat
Jidat2w ago
Show the error Also how many different pcs have u tried And were they all on the same wifi network
| Cufa気
| Cufa気OP2w ago
its error 57 @Jidat @aldescora 3 no @momo @Jimz
Mahan
Mahan2w ago
Hi @| Cufa気 on your windows search bar search for services Find vgc Send screenshot
| Cufa気
| Cufa気OP2w ago
I did everything with vgc Put to start automatic Restart pc
Mahan
Mahan2w ago
What about secure boot
| Cufa気
| Cufa気OP2w ago
I did it cuz faceit cs2 needed it too So I update bios to latest server too
Mahan
Mahan2w ago
What windows
| Cufa気
| Cufa気OP2w ago
Not activated But 11
Mahan
Mahan2w ago
Press Win+ R Type: msinfo32 Send screenshot
| Cufa気
| Cufa気OP2w ago
Not on pc rn What do you need i can tell you everything about the pc The thing is with other acc it works But mine no
Mahan
Mahan2w ago
Where r u from And what region is ur account
momo
momo2w ago
do you have any antivirus running ?
Mahan
Mahan2w ago
.
| Cufa気
| Cufa気OP2w ago
Kosovo Idk how to check
Mahan
Mahan2w ago
Riot website Account section
| Cufa気
| Cufa気OP2w ago
Faceit anti cheat and fortnite i have download but not running with val Can you do it for me idk how to do it with phone
momo
momo2w ago
antivirus
Mahan
Mahan2w ago
No one can do it for u
| Cufa気
| Cufa気OP2w ago
No antivirus Oh can I do it from phone ?
Mahan
Mahan2w ago
Yes
momo
momo2w ago
disable faciet anticheat then start your game make sure you dont have any anitvirus running
| Cufa気
| Cufa気OP2w ago
Alr did didn't work Not even firewall is deactivated
momo
momo2w ago
core isolation enabled ?
| Cufa気
| Cufa気OP2w ago
Um wtf is that Is that in bios?
momo
momo2w ago
search for core isolation no
momo
momo2w ago
No description
momo
momo2w ago
you have something installed block vanguard
| Cufa気
| Cufa気OP2w ago
XKX I try it tomorrow we can go on a vc if you can
momo
momo2w ago
open cmd as admin
| Cufa気
| Cufa気OP2w ago
@momo
momo
momo2w ago
yes tag me when you are around
| Cufa気
| Cufa気OP2w ago
Thanks
bnwmeK
bnwmeK2w ago
Sorry, I'd like to join in. I'm having the same problem. I'm Thai and I use Translate.
bnwmeK
bnwmeK2w ago
No description
No description
No description
No description
No description
bnwmeK
bnwmeK2w ago
@momo
momo
momo2w ago
do you have any anitvirus ?
bnwmeK
bnwmeK2w ago
i think no I followed YouTube and played one round and then it came back again.
momo
momo2w ago
you sure no antivirus ?
bnwmeK
bnwmeK2w ago
how to check
momo
momo2w ago
go to apps and see if you have something like avast 360 total security
bnwmeK
bnwmeK2w ago
this one
No description
momo
momo2w ago
do you play mobile games on your pc ?
bnwmeK
bnwmeK2w ago
nope
momo
momo2w ago
then why you have this
bnwmeK
bnwmeK2w ago
i dont know
momo
momo2w ago
unistall it
bnwmeK
bnwmeK2w ago
alr
bnwmeK
bnwmeK2w ago
No description
momo
momo2w ago
thats okay open regedit find this Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options set it from 1 to 0
bnwmeK
bnwmeK2w ago
No description
bnwmeK
bnwmeK2w ago
hot to set
bnwmeK
bnwmeK2w ago
my game stuck here
No description
momo
momo2w ago
press f11
bnwmeK
bnwmeK2w ago
nothing
momo
momo2w ago
close your game open task manager perfromance tab show ss of cpu tab
bnwmeK
bnwmeK2w ago
what is ss
momo
momo2w ago
screenshot
bnwmeK
bnwmeK2w ago
No description
momo
momo2w ago
and nothing happen when you press f11 ?
bnwmeK
bnwmeK2w ago
i think press f11 on game page
momo
momo2w ago
start your game while its loading press f11
bnwmeK
bnwmeK2w ago
No description
momo
momo2w ago
start your game while its on loading screen press f11
bnwmeK
bnwmeK2w ago
nothing
momo
momo2w ago
okay look in your apps if you have something like
bnwmeK
bnwmeK2w ago
just little bit move game
momo
momo2w ago
apple bonjour or national instruments
bnwmeK
bnwmeK2w ago
oh my dowload was move
bnwmeK
bnwmeK2w ago
No description
momo
momo2w ago
go to C/program files/ riot vanguard zip the file named logs and send it here ;vgc
VANGUARD Main
VANGUARD Main2w ago
- Open the Task Manager > Details tab - End the task on all VALORANT, Riot Client and VANGUARD-related apps/services - Open the Control Panel > Uninstall a Program - Uninstall Riot VANGUARD - Open CMD as Admin and type these commands: - sc delete vgc - sc delete vgk - Navigate to your C: Drive, then Program Files - Find the VANGUARD folder and delete it - Open the Riot Client and click update - Restart your computer after the update After you’re done with that: - Press Windows key + R - Type services.msc - Look for vgc - Right-click on vgc > Properties - Change the startup type to automatic - Start the services (if not started already) We will be waiting for your response, thank you.
momo
momo2w ago
do this too
bnwmeK
bnwmeK2w ago
No description
bnwmeK
bnwmeK2w ago
fail two commands
momo
momo2w ago
Skip
bnwmeK
bnwmeK2w ago
ok i do it all open game now ?
momo
momo2w ago
Yes
bnwmeK
bnwmeK2w ago
No description
momo
momo2w ago
😂😂😂 aint no way now its 54 so so val 5 then val 7 then val 59 the. 54 😂
bnwmeK
bnwmeK2w ago
I'm not sure if it's related. My internet has been strangely slow lately. When I open Riot, it's also strangely slow.
momo
momo2w ago
Go to apps And show me everything installed
bnwmeK
bnwmeK2w ago
No description
bnwmeK
bnwmeK2w ago
No description
bnwmeK
bnwmeK2w ago
No description
bnwmeK
bnwmeK2w ago
No description
bnwmeK
bnwmeK2w ago
No description
bnwmeK
bnwmeK2w ago
No description
bnwmeK
bnwmeK2w ago
No description
bnwmeK
bnwmeK2w ago
No description
bnwmeK
bnwmeK2w ago
No description
bnwmeK
bnwmeK2w ago
No description
momo
momo2w ago
open cmd as admin
bnwmeK
bnwmeK2w ago
alr
momo
momo2w ago
ipconfig /flushdns ipconfig /release ipconfig /renew do this one by one
bnwmeK
bnwmeK2w ago
do one and open cmd again right?
bnwmeK
bnwmeK2w ago
No description
momo
momo2w ago
no you did them all do you know how to set your dns to google ?
bnwmeK
bnwmeK2w ago
nope that right?
momo
momo2w ago
Yes
bnwmeK
bnwmeK2w ago
XLS Tech
YouTube
Change DNS in Windows
The super-fast and easy way to change your network DNS settings in Windows. This works in all modern versions of Windows including Windows 7, Windows 8, Windows 8.1, Windows 10, and Windows 11. Includes a list of popular DNS server addresses to use. __ DISCLAIMER: Links may include affiliate versions, from which XLS...
bnwmeK
bnwmeK2w ago
that is?
momo
momo2w ago
Open Settings Press Windows Key + I 2. Go to: Network & Internet → Advanced network settings 3. Under “Related settings,” click: More network adapter options 4. Right-click your active connection Either: Wi-Fi, or Ethernet Click Properties 5. Scroll and double-click: Internet Protocol Version 4 (TCP/IPv4) 6. Select: ✔ Use the following DNS server addresses Then enter: Preferred DNS server: 8.8.8.8 Alternate DNS server: 8.8.4.4 Click OK Click Close Same as this But first line use 8.8.8.8 Second lind use 8.8.4.4
bnwmeK
bnwmeK2w ago
done
momo
momo2w ago
restart pc and router Then try
bnwmeK
bnwmeK2w ago
okie
bnwmeK
bnwmeK2w ago
No description
bnwmeK
bnwmeK2w ago
:val_KekwSob:
momo
momo2w ago
:EVs_02catrageuwu:
bnwmeK
bnwmeK2w ago
its ok Thank you very much. You are a great help to me. Thank you very much. 💟 i will try it later
momo
momo2w ago
i asked dev to take look for you but it seems your internet have problem where you from ?
bnwmeK
bnwmeK2w ago
thank youu thailand
momo
momo2w ago
Try this Open a command prompt (type cmd in search bar on windows) Type: netsh winhttp reset proxy Nd show me
bnwmeK
bnwmeK2w ago
run admin or what
momo
momo2w ago
Yes and put netsh winhttp reset proxy
bnwmeK
bnwmeK2w ago
No description
momo
momo2w ago
restart and try restart nd try
bnwmeK
bnwmeK2w ago
stuck again
No description
momo
momo2w ago
:val_KekwSob: try to open different account
bnwmeK
bnwmeK2w ago
same wait for dev right
| Cufa気
| Cufa気OP2w ago
Yo @momo

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