Connecting to platform error
Im getting this error for a while in so many different pc how can I fix this pls help
126 Replies
whats the error code?
Every time I open it's different
oh
did you try like reinstalling network drivers?
I use lan cable
Show the error
Also how many different pcs have u tried
And were they all on the same wifi network
its error 57 @Jidat @aldescora
3
no
@momo
@Jimz
Hi
@| Cufa気 on your windows search bar search for services
Find vgc
Send screenshot
I did everything with vgc
Put to start automatic
Restart pc
What about secure boot
I did it cuz faceit cs2 needed it too
So I update bios to latest server too
What windows
Not activated
But 11
Press Win+ R
Type: msinfo32
Send screenshot
Not on pc rn
What do you need i can tell you everything about the pc
The thing is with other acc it works
But mine no
Where r u from
And what region is ur account
do you have any antivirus running ?
.
Kosovo
Idk how to check
Riot website
Account section
Faceit anti cheat and fortnite i have download but not running with val
Can you do it for me idk how to do it with phone
antivirus
No one can do it for u
No antivirus
Oh can I do it from phone ?
Yes
disable faciet anticheat
then start your game
make sure you dont have any anitvirus running
Alr did didn't work
Not even firewall is deactivated
core isolation enabled ?
Um wtf is that
Is that in bios?
search for core isolation
no
you have something installed block vanguard
XKX
I try it tomorrow we can go on a vc if you can
open cmd as admin
@momo
yes
tag me when you are around
Thanks
Sorry, I'd like to join in. I'm having the same problem. I'm Thai and I use Translate.





@momo
do you have any anitvirus ?
i think no
I followed YouTube and played one round and then it came back again.
you sure no antivirus ?
how to check
go to apps
and see if you have something like avast
360 total security
this one

do you play mobile games on your pc ?
nope
then why you have this
i dont know
unistall it
alr

thats okay
open regedit
find this
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options
set it from 1 to 0

hot to set
my game stuck here

press f11
nothing
close your game
open task manager
perfromance tab
show ss of cpu tab
what is ss
screenshot

and nothing happen when you press f11 ?
i think press f11 on game page
start your game
while its loading press f11

start your game
while its on loading screen press f11
nothing
okay
look in your apps if you have something like
just little bit move game
apple bonjour
or national instruments
oh my dowload was move

go to C/program files/ riot vanguard
zip the file named logs and send it here
;vgc
- Open the Task Manager > Details tab
- End the task on all VALORANT, Riot Client and VANGUARD-related apps/services
- Open the Control Panel > Uninstall a Program
- Uninstall Riot VANGUARD
- Open CMD as Admin and type these commands:
- sc delete vgc
- sc delete vgk
- Navigate to your C: Drive, then Program Files
- Find the VANGUARD folder and delete it
- Open the Riot Client and click update
- Restart your computer after the update
After you’re done with that:
- Press Windows key + R
- Type services.msc
- Look for vgc
- Right-click on vgc > Properties
- Change the startup type to automatic
- Start the services (if not started already)
We will be waiting for your response, thank you.
do this too

fail two commands
Skip
ok i do it all
open game now ?
Yes

😂😂😂
aint no way
now its 54
so so val 5 then val 7 then val 59 the. 54 😂
I'm not sure if it's related. My internet has been strangely slow lately. When I open Riot, it's also strangely slow.
Go to apps
And show me everything installed










open cmd as admin
alr
ipconfig /flushdns
ipconfig /release
ipconfig /renew
do this one by one
do one and open cmd again right?

no you did them all
do you know how to set your dns to google ?
nope
that right?
Yes
XLS Tech
YouTube
Change DNS in Windows
The super-fast and easy way to change your network DNS settings in Windows. This works in all modern versions of Windows including Windows 7, Windows 8, Windows 8.1, Windows 10, and Windows 11. Includes a list of popular DNS server addresses to use.
__
DISCLAIMER: Links may include affiliate versions, from which XLS...
that is?
Open Settings
Press Windows Key + I
2. Go to:
Network & Internet → Advanced network settings
3. Under “Related settings,” click:
More network adapter options
4. Right-click your active connection
Either:
Wi-Fi, or
Ethernet
Click Properties
5. Scroll and double-click:
Internet Protocol Version 4 (TCP/IPv4)
6. Select:
✔ Use the following DNS server addresses
Then enter:
Preferred DNS server: 8.8.8.8
Alternate DNS server: 8.8.4.4
Click OK
Click Close
Same as this
But first line use 8.8.8.8
Second lind use 8.8.4.4
done
restart pc and router
Then try
okie

:val_KekwSob:
:EVs_02catrageuwu:
its ok
Thank you very much. You are a great help to me. Thank you very much.
💟
i will try it later
i asked dev to take look for you
but it seems your internet have problem
where you from ?
thank youu
thailand
Try this
Open a command prompt (type cmd in search bar on windows)
Type: netsh winhttp reset proxy
Nd show me
run admin or what
Yes
and put
netsh winhttp reset proxy

restart and try
restart nd try
stuck again

:val_KekwSob:
try to open different account
same
wait for dev right
Yo @momo