Error DNS_PROBE_FINISHED_NXDOMAIN
Hello, good day. I wanted to ask for your support because my domain is not working with tunnels. It seems to be a DNS error, as if the domain were not registered, but I already purchased it directly through Cloudflare.
11 Replies
Support AI
I'm happy to help you troubleshoot the issue with your domain and tunnels.
Since you've mentioned a DNS error, I'd like to point you to some relevant documentation that might help resolve the issue.
Firstly, please ensure that your domain is properly onboarded to Cloudflare and the DNS records are set to "Proxied" (orange cloud icon). You can check this by following the instructions in the Cloudflare documentation.
Additionally, you can try checking the DNS resolver logs to see if there are any issues with the DNS resolution. You can find more information on how to do this in the Cloudflare documentation.
If you're still experiencing issues, please provide more details about the error message you're seeing, and I'll do my best to assist you further.
Also, you can try to check the order of precedence for your Gateway network policies, to ensure that a more global Block or Allow policy is not superseding application-specific policies.
Please let me know if there's anything else I can help you with.
Sources
This is an AI generated response, it may not be 100% accurate. Please validate the output. You can ask followups by replying to this message or mentioning me.
Thanks for the response. Here are more details:
The domain was purchased directly on Cloudflare.
Tunnels are not recognizing the domain.
I’m getting the error: DNS_PROBE_FINISHED_NXDOMAIN.
The DNS records appear correctly set, but the domain still behaves as if it wasn’t registered.
The tunnel works with a default subdomain (like *.cfargotunnel.com), but not with my custom domain.
Do you need any specific logs or screenshots?
What is the domain? And please show a screenshot of the dns records.
My domain is: mininetflix.uk
Here is the screenshot of my DNS records:
Yes
The domain is currently suspended
what can I do
I guess buy a domain without 'netflix' in it
One question: is the domain completely lost, or can I change the domain?
You can't change a domain.
The exact error is actually that your name/address failed to verify, so it might not be lost (yet). But I doubt you're getting it back anyway.
Domain name:
mininetflix.uk
Data validation:
Nominet was not able to match the registrant's name and/or address against a 3rd party source on 14-Nov-2025
I just bought the domain on Friday and this only happened today, and I'm trying to get it working.
Did this person just happen to be unable to update the data so that it could work?