I can't log into my account
Basically yesterday I downloaded an app called valostore where I can check my valorant shop on my phone, idk if it's the cause of me not being able to log into my account
I didn't play yesterday but somehow I can't log into my account and I'm pretty sure I didn't get banned. Anyone has any idea how I got logged out?
#
60 Replies
Is it saying wrong password or what
Why can't u login
Idk
I didn't change the password tho
Is it cuz I didn't play yesterday...
I submitted a ticket alr
Those apps can steal credentials
VALORANT Support
Recover Your Account
If you forgot your Riot Games username, can't remember your password, or need help recovering a compromised account, you're in the right place. Find your issue below and click the associated button...
Try the automated recovery
It doesn't work
I tried that
You'll have to wait for your ticket then
My credentials have been stolen
^
Ok
Also uhm
if they stole the credentials
like
Wouldn't they like
Change everything
In the account
cuz I connected valorant tracker and like nothing has changed
Well you don't know if it actually stole your credentials or if it's a different issue
It's also possible you just forgot your details
Player Support will help you out in any case
Not possible
Ok
How long does riot usually take to answer the tickets?
It’s a queue system so hard to say, I usually see a couple days tho
WTF
you can't be serious right now
So I'm gonna miss the night market?
Any 3rd party app that has access to things like valorant store or some apps that can even control match queue and agent select all use riot games's private API, therefore if you use any of these type of apps you are willingly giving the developers of those apps full access over your own account
I deleted the app
I deleted the app
I have seen some apps that let you remotely pick an agent even in match found countdown, but all of those apps i've seen have been taken down already
Oh wow
They privated my account now
on valorant tracker
Is there still a chance I can get the account back
See? That's why 3rd party apps can't be trusted
Luckily if support trusts you enough
ok
Bro

the creator of the app that hacked my account
Responded this back
💀💀🙏🙏
oh hell nah
This is why you should always look for other people's reviews before installing an app
There's 0 reviews
lol
I just realised
💀 💀
whats the apps name?
@بدر it is mentioned here
Personally I only trust one app called spike hub, because most of the apps that use private API store our credentials into their own system, and in multiple reviews of this app the developer claimed that they use the riot games's official log in website and all credentials are stored at riot games center, only a digital key (or something like that) is given to the app to access it.
Valo app store
This is their email and things

riot games can you ban them please and give me my account back 😔😔
That, my guy, is the most fake app i've ever seen:rip:
It's wierd cause I can't seem to find it rn. Could it have been taken down?
This guy is from korea
The guy who created the acc
You probably need to be in asia
so you can see the account
Bro...

@¥_¥ i found that app through google, and it has many red flags. First of all and the most obvious are the reviews, second is the download size (cause how do you expect an app that has this much stuff to only take 13 MB size?) third is their app support, NO APP USES A SPOOF EMAIL, IT IS ALWAYS SOMETHING LIKE GMAIL, HOTMAIL, OR THEIR OWN COMPANY EMAIL.
Bro I'm already fed up and you still scolding me
now this fuckass game don't want to help me get my account back
like
Of course I'm scolding you. Why would you need a valorant store in your pocket? At least you should've looked for an actual trusted app with an app support looking like this

ok
bruh I'm tilt queuing and fucking looking at this right now
Now riot don't want to give me my account back
I hope you have good luck and manage to get it back. But you better give them all the details they ask from you, or at least the closest things you can remember
I did
They still not returning me
Honestly idk what to say.
May god be on your favor:val_Prayge:
He ain't
he's putting me in misery
they said
That
They are unable to give me back ownership for the account
fuck
Please riot games, I need this
my mom is kinda homeless

no one here can help you about account security
so you have to try player support again
Nahh
I understand it now
huh
Damn
It's like that huh
no i got confused
Please help
Wtf is this

What the flip is that
Ah those payments made i think
Card and code
I think I got hacked dude
bro
like
8 hours ago
Someone bought something on my account
Then
it doesn't appear
in my inventoru
like
Broooo
Riot games keep saying that
They can't verify
...
@junimo could you maybe help this guy here?
They really will help me?
Can't say for sure, but he's your only hope
Please don’t ping random devs, especially if it’s not their area
What
It's been 1 week since my account got hacked
Most devs in the discord are engineers not player support, we can't help with that unfortunately
The only advice I can give you is to find information about your account that only you would know. Things like transaction IDs from your emails, the rough dates that you bought things, etc
bruh
I can't remember raw information
you've never messaged a friend being like "omg i just bought xyz in my shop"? that message would have a date
or something similar
Nah
I'm humble as shit