OneSignal Push Step content always null

Hey guys, I've got some problems with integrating OneSignal into my Novu workflow. I configured OneSignal and the integration in Novu. When I test run my workflow the push step is shown as successful, but no message is sent via OneSignal. In Novu the details of the push step always show: Message created { "providerId": "one-signal", "content": null } Either if I use static of dynamic content in the input fields of the push steps. Any hint what I am doing wrong? Kind regards Sascha
6 Replies
Pawan Jain
Pawan Jain7d ago
@Sascha [MeteorMess] Could you please share transactionId from activity feed page
Sascha [MeteorMess]
sure, here's one: txn_691d9253i0fkgddxmdyz I also tried another workflow with a push step: txn_691d833bvzvt1oyomvkn
Pawan Jain
Pawan Jain7d ago
Thanks for sharing

Looking into these values
Pawan Jain
Pawan Jain7d ago
@Sascha [MeteorMess] Everything looks okay as per logs I see one issue. Let me debug more
Sascha [MeteorMess]
great. thanks I receive push messages when I send them directly from OneSignal, I just only can't get it working from within Novu. So I guess at least the OneSignal configuration is fine and my device is subscribed correctly.
Pawan Jain
Pawan Jain6d ago
A small update: I spent some time on debugging this issue today, but was unable to find the root cause. I will try to reproduce and debug the issue again tomorrow

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