Restore “old” library
Hello everyone, I’m brand new to Immich and NAS systems in general - this may be a be a very ignorant problem but I have read the docs, worked over it with an LLM and am finally resorting to asking here:
Problem (self created probably):
- crashed Immich yesterday (maybe due to not setting automatic permissions in GUI setup? Worked for a day.) and reinstalled (trueNAS). Pointed uploads to old /photos dataset via GUI.
- Library shows no photos, but does read 9gb/10tb in bottom left corner, same as before crash.
- I go to Admin > external libraries > add
- I read docs related to external library: note conflict between text and images for file path:
- Text instruction: “/home/user/photos1”
- Image instruction: “/usr/src/app/external”
- Neither work
- I try the host path(s)
- mnt/tank/media/photos
- mnt/tank/media/photos/library
- mnt/tank/media/photos/upload
- I try ChatGPT. Use some commands to confirm that the mount point:
- Try /data and every sub-directory there
- Try all kinds of stuff
- No luck
Any reccs? What am I missing?
Thank you in advance!
4 Replies
:wave: Hey @Paul Ficus,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
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Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
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Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.I'm not familiar with TN, but Immich requires 2 parts, the library and the DB.
your timeline is empty because basically you started with an empty database.
I don't know if you can point your PG to your old dataset, or try restoring a backup. (automatics DB backup should be in the backups folder on your library)
Ok that’s a good idea! Thanks
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