Connection error

For the last few days my game have been showing van-5 and other connection errors and happens during a match. I have tried reinstalling vgc but it does not work.
No description
Solution:
fix add val and vanguard to firewall
Jump to solution
82 Replies
Mahan
Mahan2w ago
Hi On your windows search bar search for services Find vgc Set startup type to auto And start Then apply Then run your cmd as administrator Run these one by one netsh int ip reset ipconfig /release ipconfig /renew ipconfig /flushdns netsh winsock reset Restart your pc
Rahat
RahatOP7d ago
i did everything but still it is showing the error and i got banned for disconnecting from a game
momo
momo7d ago
do you have anti virus other than windows defnder ?
Rahat
RahatOP7d ago
no
momo
momo7d ago
are you using custom windows or normal one ?
Rahat
RahatOP7d ago
normal this problem started a few days ago before that everything was normal
momo
momo7d ago
what cpu you have ?
Rahat
RahatOP7d ago
oh sorry i just checked my app list and i have malware bytes installed intel core i5-6200U
momo
momo7d ago
unistall it think your cpu might be issue
Rahat
RahatOP7d ago
ok but it does not run in the background
momo
momo7d ago
unistall it
Rahat
RahatOP7d ago
ok
momo
momo7d ago
look at your task manager cpu usage when you are ingame and tell me how much is it
Rahat
RahatOP7d ago
i dont think so, i have been playing valorant in this pc and this problem only started a few days ago. ok
momo
momo7d ago
but how long you have this pc ?
Rahat
RahatOP7d ago
this laptop is really old i have it since 2020
momo
momo7d ago
yea it could be think reset windows and update chipest and bios would help but look at task manager cpu usage and tell
Rahat
RahatOP7d ago
Ok i will drop a screenshot
Rahat
RahatOP7d ago
No description
momo
momo7d ago
how much ram you have ?
Rahat
RahatOP7d ago
8gb
momo
momo7d ago
when last time you reset your os ?
Rahat
RahatOP7d ago
i recently installed a ssd 2months ago .I didnt reset once from that time.
momo
momo7d ago
you unistalled malwarebyte ?
Rahat
RahatOP7d ago
hey i just closed valorant and in the task manager -> details i dont see vgc yes
momo
momo7d ago
restart pc and see what is eating too much from your ram also what apps you have installed ?
Rahat
RahatOP7d ago
i restarted and then opened valorant
momo
momo7d ago
your game working now ?
Rahat
RahatOP7d ago
it opens but my problem was that it randomly disconnects and shows the connection error and everytime it shows i have to restart pc to launch valorant
momo
momo7d ago
since you installed malwarebyte or before ?
Rahat
RahatOP7d ago
or else the game gets stuck in the loading screen
momo
momo7d ago
loading screen is another issue
Rahat
RahatOP7d ago
a month ago ok..
momo
momo7d ago
and when then problem started happen ? anyway test now without malware byte
Rahat
RahatOP7d ago
a week
momo
momo7d ago
also look what is taking much from your ram
Rahat
RahatOP7d ago
ok
momo
momo7d ago
think its malware byte blocking vanguard thats why you keep getting kicked
Rahat
RahatOP7d ago
uhh what about other players who are having the same problems as me? ok.. but malware bytes does not run in the background at all i used it because i had a hdd issue back then and i never used it and disabled startup.
momo
momo7d ago
you checked if vgc service is running ?
Rahat
RahatOP7d ago
no vgc is not running now do i have to restart
momo
momo7d ago
wait
Rahat
RahatOP7d ago
or i can start it from services.msc and it will work the same
momo
momo7d ago
have you added vanguard and valorant to firewall ?
Rahat
RahatOP7d ago
no i didnt
momo
momo7d ago
go add them
Rahat
RahatOP7d ago
ok
momo
momo7d ago
and make sure vgc service set to auto start it restart and watch what is taking much from your ram
Rahat
RahatOP7d ago
yes its in auto and i started it
momo
momo7d ago
okay add val and vanguard to firewall you know how ?
Rahat
RahatOP7d ago
i added both valorant.exe how can i add vgc? or vanguard
momo
momo7d ago
vanguard allow app through firewall then above change settings click it
Rahat
RahatOP7d ago
whats the file location of vanguard?
momo
momo7d ago
C/program files/ riot vanguard
Rahat
RahatOP7d ago
thank you
momo
momo7d ago
np
Rahat
RahatOP7d ago
vgc.exe right
momo
momo7d ago
ye if none worked then your only option left is reset pc
Rahat
RahatOP7d ago
yes i did it
momo
momo7d ago
ye i meant if you test and still getting error
Rahat
RahatOP7d ago
ok i will play and see if the problem still persists
momo
momo7d ago
yea if you reset install only val and test with it see if something eles was making problem
Rahat
RahatOP7d ago
by the way does rainmeter affect anything?
Rahat
RahatOP7d ago
No description
Rahat
RahatOP7d ago
this one widgets for win 10 thingy...
momo
momo7d ago
dont think no
Rahat
RahatOP7d ago
ok
momo
momo7d ago
just look what is eating your ram
Rahat
RahatOP7d ago
ok i have to restart first wait a moment
Jidat
Jidat7d ago
Thats definitely not 8 gigs of ram
momo
momo7d ago
Do you think temu 8gb ?
Jidat
Jidat7d ago
Or there are 2 4 gb sticks and one of em is dead Or its actually just 4 gb ram
Rahat
RahatOP7d ago
no its a 8gb stick
momo
momo7d ago
Then you have something eating your ram you gotta figure out
Rahat
RahatOP7d ago
wait i just noticed this
No description
Rahat
RahatOP7d ago
its 7.4 not 8 hey my problem have been solved i have played like 4 matches and it didnt showed any connection error
Mahan
Mahan7d ago
Good to hear
momo
momo7d ago
good it work it seems to be firewall problem but still wonder what was taking much from your ram
Solution
momo
momo7d ago
fix add val and vanguard to firewall
Rahat
RahatOP6d ago
uh Hello my game showed van-5 error today AGAIN it happened after i left the range before that my friend invited me and i joined.. after that when i left range it disconnected
Bianca
Bianca6d ago
try do another post they will help ya
Rahat
RahatOP6d ago
ok

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