Bought an ill fitting suit with the assistance of an employee
All, thanks for this discord as I’m not knowledgeable about fashion or how things should fit. Last month, I visited a store in Montreal and bought myself a Jack Victor suit. I relied on the employee for nearly everything because I told him that I would appreciate his assistance, and assumed I would get good service because I am spending $850 USD. Well, it turns out the suit doesn’t fit well. My main concern is the lapel gap. My understanding is that this cannot be fixed with basic alterations. However, the owner of this store assured me that they will fix it. I just dropped it off again. Can I have your opinion? Thanks.
35 Replies
Hi @babz0938! For better answers, include:
- Reference pictures
- Budget in numbers
- Specific measurements
- Openness to buying secondhand and/or online
- Location: country/continent is fine
- Timing/urgency
This jacket is too small for you and by the looks of things is also too short. You can't add cloth that doesn't exist, exchange for a size up or get a refund.
Thanks for the info. I just brought it back (to get altered a second time). It seems like it will inevitably still not fit me when I pick it up. What should I do?
Ask for a refund.
Or an exchange for a larger size, but no guarantees that works for you.
Their policy states that I can’t get a refund with alterations
I also have to wear this suit because I have a wedding in two weeks, and don’t have another option
Their policy states that but what does consumer protection law in Quebec say (if you need to get serious about it).
i mean you can wear this to a wedding and no one will care tbf
Then you might have to wind up swallowing the loss. Most people at the wedding won't notice.
Ok. I imagine I would forfeit the opportunity for a refund if I wear it
Which sucks, because that’s a waste of a lot of money. I went to this place to AVOID this from happening
yeah id see how the second round of alterations come out, if it gets pretty close tbh it will be fine. if its still there see about going up a size
I doubt anybody would care. I just want a fitting suit that I paid $850 for
This was such a waste of money 😞
yeah i dont envy the spot youre in rn
it happens to people- don't beat yourself over it
@Otter 841 thoughts on this?
You'd have to ask the shop tbh. I don't know anything about the law in Quebec and I'm also not a customer of a shop who may be invested in helping you out (or not).
sadly CA law doesn't say shit from what i can tell, it on their policy.
But I will add that nearly everyone one of us replying has swallowed a loss like this at some point.
American express would potentially help ?
I gotcha. Learn from your mistakes I guess
Maybe, worst case you can also make a bit of your money back on the used market.
I’d REALLY rather be able to wear it than sell it for $2/300
Or live with it. My suits don't fit the best, but I wear them infrequently and don't care too much about menswear nerd perfection.
like i said yeah see how alterations round 2 go, it seems like they are at least trying to make it work. if that doesnt pan out maybe ask about sizing up on the jacket they may be more willing to do a swap
I don’t care about it either. I just wanted this to be “my” suit. I’ve never purchased a “good” suit before, and this was going to be it. For it to be fitting wrong is just so frustrating, because I NEVER spend this kind of money on myself
if not just wear the suit, its not perfect but really its not bad at all, its gonna be a plenty good suit for most things.
@oman121 thanks. The biggest wrench in this plan is that I will be leaving for this wedding a day after I pick it up
ah yeah then imo just put it on, go have a good time at the wedding and dont midn the suit
And eat the $850 if it still doesn’t fit well?
Like shit, I thrifted a $3.99 blazer the other day that fucking fits better
i mean yeah, it sucks but it happens. again you will always notice any ill fit 100x more than anyone else. really its not bad most people would never know, it sucks because you will have the feeling its not quite right, but life goes on you learn sadly it happens sometimes. I have a similar $1000 suit taht doesnt fit quite right so doesn't see a ton of wear, but its not like anyone has ever noticed when i do wear it.
and same my best fitting suit blazer is a $10.40 from goodwill it happens.
Ask the fashion forum for suit fit stuff and you'll get a nitpicking response (see mine), but will your friends and family notice or care? Almost certainly not if you haven't already asked them about the fit. Does it suck a bit? Yes. But in the long run will you remember it and/or care? Probably not, you're more likely to remember having a nice time at a wedding and maybe laugh about an error that cost you too much money but doesn't really matter in the long run.
Thank you for the insight
Idk about in Canada but in the us amex is very wont to side with the customer so it might be worth a shot
Thanks. It says my purchase protection is worldwide so that will probably be my last resort
the first grownup suit i bought was a suitsupply MTM for $800 that I wore all of zero times before donating it because it was too big. fast forward several years and doses of self reflection and i have better-fitted suits sub-$50.
this one instance of it not going well for reasons beyond your control does not negate the overall benefit of investing in yourself, or whatever positive experiences you have attending the ceremony. whether or not you find a good outcome from this (the others have given good advice), try to take it as something to learn from
I appreciate the perspective. I pretty much buy all of my stuff secondhand and that’s why I had higher expectations for this purchase
It wasn’t a suit but I had this with a belstaff jacket that was too small and I dropped like 230 usd on. Learned to be extra precise about measurements when buying secondhand/non returnable
(Also a lot less money but I think it’s the most I’ve spent on a single piece of clothing)
If it doesn’t fit try once more asking to swap. If you really want to chargeback with Amex your argument would be this: the store intentionally misrepresented the fit of the suit or used a hard-sell tactic that amounts to fraud or deceptive sales practices.
Services Not Provided or Merchandise Not Received. Their core “service” of a proper fitting suit not delivered. And also fraud by pressuring you to buy suit they knew didn’t fit you. You also tried to work with the store