Can't Unsubscribe from APO

I have a site on the free plan that I purchased APO for, I cannot cancel that subscription, since it does not show up in billing as a separate item, and if I uncheck and save it, it keeps it checked, even if I turned it off in settings. How to make sure I will not get billed? No human ever reached back and my email replies are left unanswered ever since.
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