How can i claim my account?
Iâm really heartbroken about losing my PUBG account. Someone I trusted a lot, named Munjurii, used to play on my account regularly. Because of that, her device became trusted on my account. I never imagined she would use that trust against me. While I was busy with my exams, she removed all my linked accounts from her trusted device and took full control.
The last time I logged into my account was 4 November. After that, I focused on my studies and didnât open PUBG for a while. When my exams ended, I tried to log in again on 10 December, and suddenly it said my account doesnât exist anymore. That moment honestly shocked me â it felt like everything I built over years just disappeared.
I've had this account for around 8 years, and it means so much to me. I spent about 50,000 BDT on it, and I put in countless hours, memories, and effort. Losing all of that because someone I trusted betrayed me feels extremely painful.
I am the original and rightful owner of the account. I can provide any proof you need â purchase history, old device information, login records, anything that helps verify that the account belongs to me. Please help me recover it. Itâs really important to me and I would be very grateful for your support.
The last time I logged into my account was 4 November. After that, I focused on my studies and didnât open PUBG for a while. When my exams ended, I tried to log in again on 10 December, and suddenly it said my account doesnât exist anymore. That moment honestly shocked me â it felt like everything I built over years just disappeared.
I've had this account for around 8 years, and it means so much to me. I spent about 50,000 BDT on it, and I put in countless hours, memories, and effort. Losing all of that because someone I trusted betrayed me feels extremely painful.
I am the original and rightful owner of the account. I can provide any proof you need â purchase history, old device information, login records, anything that helps verify that the account belongs to me. Please help me recover it. Itâs really important to me and I would be very grateful for your support.
Solution
Account sharing is not allowed. Only you are responsible for your own loss if you participate in these kinds of activities.
Since your recovery request submitted through https://pubgmobile.live/support was rejected, we will not be able to help you any further through the community. Feel free to reach out to the in-game customer service again or send an email to service@pubgmobile.com if you still need assistance.
Since your recovery request submitted through https://pubgmobile.live/support was rejected, we will not be able to help you any further through the community. Feel free to reach out to the in-game customer service again or send an email to service@pubgmobile.com if you still need assistance.
