How can i claim my account?

I’m really heartbroken about losing my PUBG account. Someone I trusted a lot, named Munjurii, used to play on my account regularly. Because of that, her device became trusted on my account. I never imagined she would use that trust against me. While I was busy with my exams, she removed all my linked accounts from her trusted device and took full control. The last time I logged into my account was 4 November. After that, I focused on my studies and didn’t open PUBG for a while. When my exams ended, I tried to log in again on 10 December, and suddenly it said my account doesn’t exist anymore. That moment honestly shocked me — it felt like everything I built over years just disappeared. I've had this account for around 8 years, and it means so much to me. I spent about 50,000 BDT on it, and I put in countless hours, memories, and effort. Losing all of that because someone I trusted betrayed me feels extremely painful. I am the original and rightful owner of the account. I can provide any proof you need — purchase history, old device information, login records, anything that helps verify that the account belongs to me. Please help me recover it. It’s really important to me and I would be very grateful for your support.

Solution:

Account sharing is not allowed. Only you are responsible for your own loss if you participate in these kinds of activities. Since your recovery request submitted through https://pubgmobile.live/support was rejected, we will not be able to help you any further through the community. Feel free to reach out to the in-game customer service again or send an email to service@pubgmobile.com if you still need assistance....

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