My account get blocked
Hi, welcome to RIOT support. I'm Seige. First of all, I understand how much time and dedication goes into an account and I know it's difficult to go through this, so I will do my best to clarify what happened to you. I investigated your case and noticed that the account was hacked again, and as we had previously informed you, if the account were compromised again we would not be able to recover it and therefore we need to keep it suspended/blocked permanently. I understand that you want to play on the account again, but due to its security being compromised again, it now poses a risk to our entire community and we need to maintain this position. I hope you understand our decision.
this is the mensage translated
This was a mistake, especially since my account wasn't even used during the period I received this penalty. Please help me fix this error!
this is the mensage translated
This was a mistake, especially since my account wasn't even used during the period I received this penalty. Please help me fix this error!
Solution
Player support lock your account when they have strong evidence that this account was involved in selling or sharing
