email scam??
hi guys i got a email form riot games i would ask is this real or fake?
Enryu ([Live] PS Page â VAL)
Dec 4, 2025 â 20:11 UTC
Greetings,
Thank you for contacting us regarding account security. Iâll need to ask you a few questions now to verify account ownership. Donât worry, I donât expect you to answer everything perfectly. ð We are all human and there may be information we forget. ð¤ï¸
Could you please answer the following questions as accurately as you remember?
1.) How and when did you lose access to your account?
2.) The email address you used when registering: The first email address used on your account
3.) Do you currently have access to that registration email?
4.) On what date did you create the account? Month and year information is very important. You can also share any details that clearly indicate the date, such as: âThere were X champions on the login screen.â
5.) The date of birth (Day/Month/Year) you entered when creating the account: If you think you may have typed something different, you may also provide your real birthdate. Day and month information must be provided.
6.) The Summoner Name or Riot ID of the oldest friend you added to your friends list:
7.) The first two characters you signed a contract with at the start of the game: (The character you unlocked when you reached level 6)
8.) Anyone else who had access to the account (including family members or friends):
9.) What was the first content you purchased with VP?
10.) All email addresses you have used on your account so far:
11.) All Riot IDs you have used on your account so far:
12.) Any information you consider important about your account:
13.) The first content you upgraded using Radianite Points:
If you have made payment transactions on your account, filling out the following information will help us verify that you are the account owner.
1.) Riot PIN code(s) you used to top up VP on your account:
2.) The city and country where you made VP payments:
3.) Your phone number and the mobile operator you used (Turkcell, Vodafone, etc.):
4.) If applicable, the PIN number of a PaySafe card you used, or the ID of any transaction you made with that card:
5.) The PIN number of an RP prepaid card (Ininal), if applicable:
6.) If you purchased VP with a credit card, the first 6 digits, the last 4 digits, and the expiration date of the card used:
7.) Any transaction or confirmation number that was sent to the email address registered to the account:
8.) Any transaction ID or billing information that was sent to your account after purchasing through the mobile application:
In the meantime, you might not see your account security answers on your ticket. I can see them, so donât worry. ð
Iâd also like to give you a small piece of advice for the future:
Please make sure you do not share your account information on websites.
Keep two-factor authentication enabled at all times.
Never share your accounts with anyone. We may trust friends or relatives, but this can still cause security issues. To avoid such problems, do not share your account with anyone, even those closest to you.
Always lock your computer and keep your passwords stored securely.
Iâm waiting for your reply. ð¤ï¸
Enryu
Riot Games Player Support
Enryu ([Live] PS Page â VAL)
Dec 4, 2025 â 20:11 UTC
Greetings,
Thank you for contacting us regarding account security. Iâll need to ask you a few questions now to verify account ownership. Donât worry, I donât expect you to answer everything perfectly. ð We are all human and there may be information we forget. ð¤ï¸
Could you please answer the following questions as accurately as you remember?
1.) How and when did you lose access to your account?
2.) The email address you used when registering: The first email address used on your account
3.) Do you currently have access to that registration email?
4.) On what date did you create the account? Month and year information is very important. You can also share any details that clearly indicate the date, such as: âThere were X champions on the login screen.â
5.) The date of birth (Day/Month/Year) you entered when creating the account: If you think you may have typed something different, you may also provide your real birthdate. Day and month information must be provided.
6.) The Summoner Name or Riot ID of the oldest friend you added to your friends list:
7.) The first two characters you signed a contract with at the start of the game: (The character you unlocked when you reached level 6)
8.) Anyone else who had access to the account (including family members or friends):
9.) What was the first content you purchased with VP?
10.) All email addresses you have used on your account so far:
11.) All Riot IDs you have used on your account so far:
12.) Any information you consider important about your account:
13.) The first content you upgraded using Radianite Points:
If you have made payment transactions on your account, filling out the following information will help us verify that you are the account owner.
1.) Riot PIN code(s) you used to top up VP on your account:
2.) The city and country where you made VP payments:
3.) Your phone number and the mobile operator you used (Turkcell, Vodafone, etc.):
4.) If applicable, the PIN number of a PaySafe card you used, or the ID of any transaction you made with that card:
5.) The PIN number of an RP prepaid card (Ininal), if applicable:
6.) If you purchased VP with a credit card, the first 6 digits, the last 4 digits, and the expiration date of the card used:
7.) Any transaction or confirmation number that was sent to the email address registered to the account:
8.) Any transaction ID or billing information that was sent to your account after purchasing through the mobile application:
In the meantime, you might not see your account security answers on your ticket. I can see them, so donât worry. ð
Iâd also like to give you a small piece of advice for the future:
Please make sure you do not share your account information on websites.
Keep two-factor authentication enabled at all times.
Never share your accounts with anyone. We may trust friends or relatives, but this can still cause security issues. To avoid such problems, do not share your account with anyone, even those closest to you.
Always lock your computer and keep your passwords stored securely.
Iâm waiting for your reply. ð¤ï¸
Enryu
Riot Games Player Support
Solution
Ja, dann passt alles.
Es ist aus Sicherheitsgründen gesperrt, damit niemand betrügen oder gesperrt werden kann.
Es ist aus Sicherheitsgründen gesperrt, damit niemand betrügen oder gesperrt werden kann.
