Billing error during onboarding
👤Account❓Other (read rules)✅Solved💰Billing
I am trying to onboard a domain and getting an outstanding billing error.
The outstanding billing must be from someone else’s account. I’ve even tried adding the domain as a paid domain in our account.
I have raised a support ticket and gotten no activity after 5 days…..
We are currently an enterprise Imperva customer that’s been considering Cloudflare, but this lack of support is extremely off putting.
Any advice on how to get help? Case 01866431
The outstanding billing must be from someone else’s account. I’ve even tried adding the domain as a paid domain in our account.
I have raised a support ticket and gotten no activity after 5 days…..
We are currently an enterprise Imperva customer that’s been considering Cloudflare, but this lack of support is extremely off putting.
Any advice on how to get help? Case 01866431
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