I don't have any other device

It's been a month, i don't have my account, i tried everything, pubg ingame, Google doc and i messaged a pubg moderator too
I want my account back now its soo annoying why i can't get my account back? Its my account i have proves now all you guys are saying is NEED ANOTHER DEVICE wtf what's wrong with you? Please be legit and explain me, all i want to say is I WANT MY ACCOUNT THAT'S IT