Need help to recover pubg account
My account was hacked, and I submitted an in‑game account recovery claim. The claim was successfully approved, and my email has been linked to the account.
However, the account is still in Safe Mode due to an unknown QR login method, and I am unable to log in using my linked email.
I am unable to submit a new claim because the system shows a 3‑month cooldown. Therefore, I am requesting assistance under my existing approved claim to remove the QR login and restore normal access.
I am attaching screenshots for reference.
Claim Number: 2512212249358776
Thank you.
However, the account is still in Safe Mode due to an unknown QR login method, and I am unable to log in using my linked email.
I am unable to submit a new claim because the system shows a 3‑month cooldown. Therefore, I am requesting assistance under my existing approved claim to remove the QR login and restore normal access.
I am attaching screenshots for reference.
Claim Number: 2512212249358776
Thank you.
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