Hello,
We have experienced an unexpected massive data deletion in our database today (Dec 24th).
Incident Time: Approx. 11:30 AM KST Request: We need to restore the database to its state as of 09:00 AM KST today.
Our users are currently unable to use the service and are waiting for a resolution. This is a critical issue that requires immediate attention.
Please let us know the quickest way to perform this restoration or if you can assist us from your end.
Thank you.
ilowme@gmail.com