My production project's subdomain is not resolving in DNS. This is blocking all auth for my users.
Project ID: bvciyyjnkfkoxhnntrg
Region: ap-northeast-2 (Seoul)
Error: DNS_PROBE_FINISHED_NXDOMAIN / "Unknown host"
ping bvciyyjnkfkoxhnntrg.supabase.co
→ "cannot resolve: Unknown host"
What I've tried:
- Restarted project 3 times
- Multiple DNS servers (Google 8.8.8.8, Cloudflare 1.1.1.1)
- VPN to different countries
- Multiple devices and networks
The main supabase.com works fine. Dashboard shows project is active with traffic.
This is a production app with 100K+ users. Password reset is completely broken.
Already submitted support ticket but response time is 2-3 days. Need urgent help.