DNS Resolution Failure - Active Project Not Resolving
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Hi Supabase Support,
My project URL pqkjsluqexpqfcgsjwah.supabase.co is failing with DNS resolution errors (ERR_NAME_NOT_RESOLVED), despite showing as ACTIVE in the dashboard.
Project Details:
Project Reference: pqkjsluqexpqfcgsjwah
Project Name: Kaido | Task App
Region: AWS us-west-2
Plan: Nano
Status: ACTIVE (verified in dashboard)
URL: https://pqkjsluqexpqfcgsjwah.supabase.co
Issue:
The domain does not resolve in DNS, making the project completely inaccessible.
Testing Results:
curl: (6) Could not resolve host: pqkjsluqexpqfcgsjwah.supabase.co
The domain fails to resolve from multiple locations, indicating a DNS infrastructure issue rather than a local network problem.
Impact:
All authentication requests fail
Database connections are impossible
Application is completely non-functional
Error: ERR_NAME_NOT_RESOLVED in browser
What I've Tried:
Verified project shows ACTIVE in dashboard
Confirmed .env configuration matches dashboard credentials
Tested DNS resolution from multiple networks/locations
Cleared browser cache and localStorage
Verified no connectivity issues with other services
The dashboard shows the project as ACTIVE and healthy, but the DNS records appear to be missing or misconfigured. Can you please investigate the DNS configuration for this project?
Thank you for your help.
My project URL pqkjsluqexpqfcgsjwah.supabase.co is failing with DNS resolution errors (ERR_NAME_NOT_RESOLVED), despite showing as ACTIVE in the dashboard.
Project Details:
Project Reference: pqkjsluqexpqfcgsjwah
Project Name: Kaido | Task App
Region: AWS us-west-2
Plan: Nano
Status: ACTIVE (verified in dashboard)
URL: https://pqkjsluqexpqfcgsjwah.supabase.co
Issue:
The domain does not resolve in DNS, making the project completely inaccessible.
Testing Results:
curl: (6) Could not resolve host: pqkjsluqexpqfcgsjwah.supabase.co
The domain fails to resolve from multiple locations, indicating a DNS infrastructure issue rather than a local network problem.
Impact:
All authentication requests fail
Database connections are impossible
Application is completely non-functional
Error: ERR_NAME_NOT_RESOLVED in browser
What I've Tried:
Verified project shows ACTIVE in dashboard
Confirmed .env configuration matches dashboard credentials
Tested DNS resolution from multiple networks/locations
Cleared browser cache and localStorage
Verified no connectivity issues with other services
The dashboard shows the project as ACTIVE and healthy, but the DNS records appear to be missing or misconfigured. Can you please investigate the DNS configuration for this project?
Thank you for your help.
