Account Banned After Hardware Change
🛡️Vanguard Issue🔧Technical Issue
Hello,
I bought a used CPU and a brand new air cooler, installed them on my PC, and then logged into the game.
Shortly after, my account was banned and locked.
I tried logging in with another account, and the same thing happened — it was also locked.
I contacted support, and they told me that the ban is a hardware-based ban (HWID ban) on my computer.
and that I have never used a hacked account, never installed cheats, hacks, or any malicious software.
The only changes I made were installing the CPU and the new air cooler. Nothing else.
I honestly do not understand what the solution is now or what I am supposed to do next, because I did nothing wrong.
Thank you for your time.
I bought a used CPU and a brand new air cooler, installed them on my PC, and then logged into the game.
Shortly after, my account was banned and locked.
I tried logging in with another account, and the same thing happened — it was also locked.
I contacted support, and they told me that the ban is a hardware-based ban (HWID ban) on my computer.
and that I have never used a hacked account, never installed cheats, hacks, or any malicious software.
The only changes I made were installing the CPU and the new air cooler. Nothing else.
I honestly do not understand what the solution is now or what I am supposed to do next, because I did nothing wrong.
Thank you for your time.
